Customer Ratings & Reviews
- Model:
- UN50AU8000FXZA
- SKU:
- 6452997
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Great picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture—color, sharpness, contrast all very good. Very user friendly and easy to operate ( for an old guy like me!)
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Fantastic Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV. Beautiful picture. Not crazy about the remote but I use my Apple TV remote anyway. Love it!
I would recommend this to a friend - Pros mentioned:Tv qualityCons mentioned:Interface
Great tv but slow interface.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this tv is thin and light but has very limited features for optimal adjustments, Also the interface looks great but it froze from minute one and even though I did a reset it did it again. I’m hoping this was a definitive model because Samsung it’s all I own and never let me down. Still a great budget 4k tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Nexxt58,
Thanks for your feedback on the AU8000 TV's interface. Please know we are here to help you.
I recommend you check to ensure your Firmware is up to date. To do so, go to Settings> Support> Software Update.
Next, we will utilize the self-diagnostic tool, which further optimizes performance, checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
I hope this helps!
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
- Pros mentioned:Picture qualityCons mentioned:Volume
Samsung Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, bought it during black Friday to replace my 10 year old Sony TV. Picture quality is good, the only thing is the volume is too low.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Terrific TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and add our other devices. The picture is very clear, and the resolution is very good.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Perfect TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful television. GREAT picture. Love the included streaming APPs. Easy to setup with wireless household.
I would recommend this to a friend Opinion of New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV very much. BUT I think these companies should include instruction books with the TV. When you get as old as I am I am electronically challenged,
I would recommend this to a friend- Pros mentioned:Color, Ease of use
Nice television at a good price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this TV. Colors are nice and vibrant. The TV is also very user-friendly. One of the better televisions I have purchased.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
TV for the bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for the bedroom. The picture quality is very good and it was easy to install and set up
I would recommend this to a friend Great Stars
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer Service was exemplary. I recommend the store to others. Great deals!
I would recommend this to a friend- Pros mentioned:Picture quality, Price
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and great price. We purchased this for our master bedroom and it works great. Simple remote. It’s perfect.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to put in an exercise room on a full motion mount. TV has a very clear and bright picture and is very easy to operate.
I would recommend this to a friend it's just... okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I wanna start this off by saying this is not my first 4k tv. But I have paid much less for TV's that have all of the features this TV has and while being a solid tv I can't help but think the price is not justified. The screen is beautiful and delivered a good picture. The smart tv features are responsive enough to where you don't mind using it. Unlike most smart tvs being incredibly slow. The speakers on this thing are absolutely horrible, there's just no way to ignore how bad they are. I think this is a very solid tv if you find it on sale. The screen does not get as bright as I'd like. The contrast is absolutely horrible. It's pretty solid with latency for gaming and haven't noticed much on that end. But if I where shopping for a tv again I would look towards Hisense for TV's in this size. My previous tv, a 2019 Hisense 42 inch delivered almost the exact same experience as this TV all be it ten inches smaller for almost 300$ less. I got the Hisense TV on sale for 180$ and honestly was expecting this Samsung to blow it out of the water given the price and was pretty disappointed. All in all I'd say wait for a price drop or go with a different brand. It's just okay , and if I'm spending 400$+ on something it better be better than just "okay". Still enjoying it , but pick up a speaker bar if you're deadset on this model.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Good value for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price, many functions that easy to use, plus super fast shipping.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
99 bottles of beer on the wall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is fantastic! Programming or remote sux…you have to scroll thru heaven, hell, and all creation to get to the channel you want. So with ANY cable provider it’s a pain, even if you’ve listed favorites. Spectrum let’s you program one start channel, AT&T goes back to last channel viewed once its turned off! So no jump to it’s a scroll thru…if a GAGILLION channels
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bass!
Thank you for choosing the 2021 AU8000 Crystal UHD TV and for sharing your thoughts regarding the remote. Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for > than 1 second, the Accessibility Shortcuts appears. Pressing the RETURN button (looks like a curved, backwards facing arrow) returns you to the previous menu, pressing it while watching a program will take you back to the previous channel.
Please know, you can download the AU8000 TV's User Manual, e-Manual, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the AU8000 TV under "Crystal UHD TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
Should you ever have questions or need help, please call us at
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Ease of use, Picture quality
Excellent TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for a good price. Easy to set up and runs my everyday apps easily. Great picture quality as expected from Samsung.
I would recommend this to a friend Great value for a 4K
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I returned it, it was bright and had great colors to it. A bit slow on the navigation.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Fantastic for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great from all angles, easy to understand and use features. Excellent value for a quality product.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Love this Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. The picture and sound are amazing for my needs. I just use it for watching tv and movies. Very easy to use.
I would recommend this to a friend - Pros mentioned:Color, Ease of use
Good bedroomtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.much better than expected. Brightness was a plus. The menu interface was very easy to use.
I would recommend this to a friend
