Customer Ratings & Reviews
- Model:
- UN50AU8000FXZA
- SKU:
- 6452997
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Remote control
Fantastic Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV. Beautiful picture. Not crazy about the remote but I use my Apple TV remote anyway. Love it!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture—color, sharpness, contrast all very good. Very user friendly and easy to operate ( for an old guy like me!)
I would recommend this to a friend Opinion of New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV very much. BUT I think these companies should include instruction books with the TV. When you get as old as I am I am electronically challenged,
I would recommend this to a friend- Pros mentioned:Tv qualityCons mentioned:Interface
Great tv but slow interface.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this tv is thin and light but has very limited features for optimal adjustments, Also the interface looks great but it froze from minute one and even though I did a reset it did it again. I’m hoping this was a definitive model because Samsung it’s all I own and never let me down. Still a great budget 4k tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Nexxt58,
Thanks for your feedback on the AU8000 TV's interface. Please know we are here to help you.
I recommend you check to ensure your Firmware is up to date. To do so, go to Settings> Support> Software Update.
Next, we will utilize the self-diagnostic tool, which further optimizes performance, checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
I hope this helps!
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
- Pros mentioned:Picture qualityCons mentioned:Remote control
Average TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes with free apps. Picture is good. The remote not interact with cable boxes. Could use more options for additional apps.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DonZ
Thank you for purchasing Samsung’s AU8000 TV and for your review. We appreciate your feedback regarding the issues you are experiencing with your remote control. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.
Please also check to see if your remote is charged. You can check remaining battery by going to: Settings > General > Power and Energy Saving > Available Remote Battery.
Check if the remote is sending an IR signal. If it is sending an IR signal, you will see a red colored light coming from the remote control. If the remote still will not work, it may be faulty.
Please ensure Anynet+ (HDMI-CEC) is enabled on your TV. With Anynet+, you can control external devices that are connected to your TV with HDMI using your TV remote. To turn on Anynet+ (HDMI-CEC), go to: Settings > General > External Device Manager > Anynet+ (HDMI-CEC).
If your cable box does not support HDMI-CEC, you will not be able to use Anynet+. You may want to contact your cable company to see if an upgraded box is available. If an upgraded box is not available, you will simply need to enable the Universal Remote feature on your TV’s remote with these set-up steps:
1) Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear. Press UP on the directional pad to access Universal Remote.
2) Select Universal Remote on the Source screen. Next, select Start and make sure the device you want to connect is turned on. When your desired device displays, select it. Follow the on-screen instructions to complete the setup and register the device. The instructions may vary, depending on the device type selected.
3) Your TV and the remote will memorize the external device and its connection port (HDMI 1, HDMI 2, etc.) to make controlling everything even easier. Occasionally, the device may not respond after it's registered. To make sure the connection is made, you need to re-register the device.
I hope this helps. For further assistance, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Ease of use, Picture quality
Terrific TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and add our other devices. The picture is very clear, and the resolution is very good.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Perfect TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful television. GREAT picture. Love the included streaming APPs. Easy to setup with wireless household.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Volume
Samsung Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, bought it during black Friday to replace my 10 year old Sony TV. Picture quality is good, the only thing is the volume is too low.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
TV for the bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for the bedroom. The picture quality is very good and it was easy to install and set up
I would recommend this to a friend Great TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great until it fell off the wall due to poor installation. Wished it was in stock to repurchase
I would recommend this to a friend- Pros mentioned:Color, Ease of use
Nice television at a good price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this TV. Colors are nice and vibrant. The TV is also very user-friendly. One of the better televisions I have purchased.
I would recommend this to a friend Great value for a 4K
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I returned it, it was bright and had great colors to it. A bit slow on the navigation.
I would recommend this to a friend- Pros mentioned:Picture quality, Price
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and great price. We purchased this for our master bedroom and it works great. Simple remote. It’s perfect.
I would recommend this to a friend it's just... okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I wanna start this off by saying this is not my first 4k tv. But I have paid much less for TV's that have all of the features this TV has and while being a solid tv I can't help but think the price is not justified. The screen is beautiful and delivered a good picture. The smart tv features are responsive enough to where you don't mind using it. Unlike most smart tvs being incredibly slow. The speakers on this thing are absolutely horrible, there's just no way to ignore how bad they are. I think this is a very solid tv if you find it on sale. The screen does not get as bright as I'd like. The contrast is absolutely horrible. It's pretty solid with latency for gaming and haven't noticed much on that end. But if I where shopping for a tv again I would look towards Hisense for TV's in this size. My previous tv, a 2019 Hisense 42 inch delivered almost the exact same experience as this TV all be it ten inches smaller for almost 300$ less. I got the Hisense TV on sale for 180$ and honestly was expecting this Samsung to blow it out of the water given the price and was pretty disappointed. All in all I'd say wait for a price drop or go with a different brand. It's just okay , and if I'm spending 400$+ on something it better be better than just "okay". Still enjoying it , but pick up a speaker bar if you're deadset on this model.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Good value for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price, many functions that easy to use, plus super fast shipping.
I would recommend this to a friend Electronic
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer services, excellent product, I would recommend!
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to put in an exercise room on a full motion mount. TV has a very clear and bright picture and is very easy to operate.
I would recommend this to a friend - Pros mentioned:Picture quality
The Big Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the money, great pic but the sound leaves a bit to be desired with downward speakers, like most have, so a sound bar makes the difference but with few sales associates available to answer questions and do demo's I was left to fend for myself. Purchased a sound bar elsewhere and have a better experience now. A package deal would have been nice to offer!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Fantastic for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great from all angles, easy to understand and use features. Excellent value for a quality product.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Excellent TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for a good price. Easy to set up and runs my everyday apps easily. Great picture quality as expected from Samsung.
I would recommend this to a friend