Customer Ratings & Reviews
- Model:
- UN50AU8000FXZA
- SKU:
- 6452997
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this tv. Great picture. Looks good on my wall. Apps are easy to use. Geeks set up and gave info on app use.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have all Samsung across house from TVs to Stoves and refrigerator. Love the picture and size easy installation
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung Smart Tizen TV. It is a beautiful clear picture and it is so easy to operate.
I would recommend this to a friend Great Tv!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv! Has worked perfectly for the time I've used it.
I would recommend this to a friend- Pros mentioned:Picture quality
Fast and efficient
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Very high quality. Best buy delivered it in timely fashion
I would recommend this to a friend - Pros mentioned:Picture quality
Just the right upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this television - has all the necessary perks I was looking for. It was very easy for this senior to set up, I do over the air and some streaming with Roku picture and sound are great. The remote, while I was able to use it just fine it was not what I was used to so I switched to an Insignia remote designed for Samsung works like a charm. I think is just the right size for the space.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Operating system
The image is good… the Tizen OS is trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV image is good, i got no complains about it but for a smart TV it’s Tizen OS is complétele useless.. I have no idea why Samsung went with this software but it is very unstable and laggy, nothing compared to LG TVs OS. If I could I’d return the TV and get me an LG or a Sony, totally regret buying it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JFbz,
We appreciate your review of the AU8000 Crystal UHD TV and value your feedback regarding the navigation and user experience. Your details will be shared with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Ease of use, Picture quality
Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Great picture! It was also very easy to hook up and get started!
I would recommend this to a friend - Pros mentioned:Picture quality
BLuetooth integration could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only need a good tv for my rv, online services are not used so I’m only comment on picture quality and accessory integration. Absolutely NO complaints with the picture. Works beautifully with my DIRECTV Genie and Samsung soundbar. Only negative is BT integration. Headphone connect ok, but when turned off, the tv reverts to tv speakers, not soundbar. Confirmed this annoyance with tech support.
I would recommend this to a friend LanCas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was prompt and the installation was perfect the guys were knowledge and new exactly what they were doing thanks much.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 50" Class 8000 Series
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We put this tv in a bedroom. This in my opinion is a great tv for the value! We have a Q90 in the living room. That to me is the Cadillac and this would be the GMC. Still has all the bells and whistles but not quite as fancy to look at. However, it's not your grandpa's old chevy with manual windows and luke warm a/c. Great tv for the value and does pair with our receiver. 8/10
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Best Buy delivered just as promised!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture … the price was good and it so thin if one is planning to mount the TV!
I would recommend this to a friend TV warranty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for gir helping me resolve my warranty issue, outstanding customer service!
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Great buy great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really beautiful picture easy to operate. One of the best TVs on the market. You can’t go wrong with this Samsung tv.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
50 in au8000
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very thin. Great picture for the price. Remote is small but does the job
I would recommend this to a friend Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what I need it for. But need to buy a soundbar because it is very hard to hear
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color, good picture. Excellent quality for the price
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Great Bang for the buck
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV for a person on a budget Picture quality is very Good and bright
I would recommend this to a friend Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic set and value for the $. We'd first tried a hisense for the price but it wasn't working as we'd hoped
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV with quality picture and sound and the brightness is also good.
I would recommend this to a friend