Customer Ratings & Reviews
- Model:
- UN50AU8000FXZA
- SKU:
- 6452997
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
50” Samsung Series 8000 LED Crystal UHD Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Samsung 50” Series 8000 Series LED Crystal UHD 4K UHD Smart TV after Insignia TV died. Love this TV and happy with all the features. It’s our first smart tv and we’re enjoying the beautiful picture quality and ability to stream shows and movies. Very pleased with our purchase!
I would recommend this to a friend Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and product as always. Wouldn’t consider anywhere else.
I would recommend this to a friend- Pros mentioned:Picture quality
Great budget-friendly TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Excellent picture quality overall. Would definitely recommend a soundbar for it, especially for a large room. Setup is a breeze with this unit. I really like the feet supports on this model; they're way more stable than the arched feet I've seen on other tv brands/models. 3 HDMI inputs is a nice bonus too.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great size great picture easy to use and manage love it
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Samsung TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture and is very well priced
I would recommend this to a friend - Pros mentioned:Picture quality
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for 18 months before the screen went out on it. Of course, the manufacturer warranty was expired and Samsung repair was minimum $200 plus parts. I regret not buying the geek squad warranty. From the beginning, we frequently would have to restart the TV, it would freeze up, just not user friendly. I sprung on this TV because of the quality of the picture and good reviews. This will be the last Samsung product I ever purchase. Lesson learned, if you want a TV that’ll last a year or two, go with one that’s cheaper.
No, I would not recommend this to a friend Samsung 50"
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent .... perfect selection of TV ...............
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture but sound is low have the volume up a lot
I would recommend this to a friend- Pros mentioned:Picture quality, Price
Touseef
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good in quality,price is good and it works for me ,
I would recommend this to a friend FLTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good average TV for the money. Picture could be brighter
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with ease of use and budget friendly price
I would recommend this to a friend Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time and they set up my tv with no problem
I would recommend this to a friend- Pros mentioned:Picture quality
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture,easy setup and best buy is the best.
I would recommend this to a friend Great while it lasts... which isn't long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 2 years until screen stopped working. Tried to get it fixed but would have been the same price as a new TV. We have other TVs that have lasted 10-20 years without issues and the service person told us he sees this problem frequently for these newer models. Not worth the price and hassle.
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Price
Would be again.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for our bedroom. Nice picture and great price.
I would recommend this to a friend Great gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a birthday present for our daughter...she LOVE'S IT!!!
I would recommend this to a friendLooks smaller than it is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because of the thin vessel tv looks smalle than it is
No, I would not recommend this to a friendBest in class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Solid build and picture quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and build quality of this TV is very good. The software that runs on it has room for improvement. The UI is intuitive, it is just slow. I typically have to let the TV sit for a minute once I turn it on before I use the remote otherwise it will lag. Overall good purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DB87!
Thank you for purchasing the AU8000 Crystal UHD TV from Samsung and sharing your review. I am glad to hear you are enjoying the overall experience with your new TV. Your feedback regarding the performance of the Tizen smart platform is important to us and will be shared with our product teams.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware (ver1577.3). You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Samsung smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. So many smart tv options available on this tv.
I would recommend this to a friend