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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1753 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,753 reviews
  • Rated 4 out of 5 stars

    Looks smaller than it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the thin vessel tv looks smalle than it is

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a birthday present for our daughter...she LOVE'S IT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic picture at a very good price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my old Samsung of 6 years ago. What a difference the screen is crystal clear with vibrant colors from every angle. I can’t say enough about it and wished I had purchased it sooner. Would highly recommend as the price point is extremely reasonable for comparable size TVs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. So many smart tv options available on this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for a bedroom, bluetooth, airplay, 4k and more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the money and internet is easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pic and sound. I had issues with other tv’s around the same size and price. They would blur when things moved and then the tv would try to refocus but this tv had none of that. Super clear and crisp pic during sports, marvel movies, and family guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all's good but my Samsung Sound Bar won't work right with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up. Requires few restarts first time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Easy to set up and navigate. Requires two people to put it on a wall. Cons: The first downloads of the apps would keep getting stuck and I had to restart a couple of times. There was no deal available on this purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WNYWNY,

      Thank you for your review of the Samsung AU8000 TV and feedback on the apps getting stuck while downloading.

      I recommend that you check to ensure you are running the latest firmware. To do so, head to Settings>Support>Software Update and easily update if needed.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Love my Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great TV however the sound could be a little better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv works better than my last tv which was a vizio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Grandma Christmas Present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is working great! Grandma loves it! She has been watching nonstop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV! Samsung makes the best TV's ever! All my TV's are Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 50"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent as advertised. I don't have the TV wall mounted but it seems very secure sitting on a TV stand. The only negative is the sound quality isn't real good. I don't have a sound bar which would help.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 50 8000 Trizen TV works great easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 50 8000 Trizen TV works great was easy to setup with a great picture. The speakers are not good at all. I picked up the Samsung - HW-A650 3.1ch Sound bar with Dolby Atmos - BlackSamsung speakers which are great for our bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great value. Easily hung on wall on porch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Sony but this Samsung is so much better. Super picture sharpness

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50" review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung tv is so sharp. Best colors by far, clear picture, excellent 4k videos. I've been a Samsung buyer for a long time. Samsung tvs are by far the best on the market. So easy to navigate with the remote control. A super easy setup once it was removed from the box.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pricey but worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own several Samsung brand TVs and, we are very pleased with their quality and longevity. This one was a little pricey but the picture quality is great. My biggest complaint is the sound quality is not the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung isn't a top brand anymore

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres nothing special about this tv besides the size of it as its pretty thin. Within thebfirstbcouple weeks it has already began to run slow on me. I have to wait minutes for the tv to "warm up" for it to even function properly likes its a dang car. Its either no responding or saves all the buttons you press and than does than all once it becomes responsive. The features dont work properly. Everytime I turn the tv back on it goes to the music channels instead of the last app launched like youve selected in the menu. At the end of the day I wish I wasn't talked out of a much cheaper tv for the same features and size.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DoYourResearchFirst,

      Thank you for sharing details of the menu/interface lag you’ve experienced on your AU8000 TV. Samsung takes pride in our products, and we are here to help you.

      There are a few troubleshooting steps we would like for you to try to improve your interface/lag experience.

      First, to ensure performance is fully optimized, please ensure your TV is running the latest firmware. To do so, head to Settings > Support > Software Update. From there, you can easily update your software if needed.

      Next, to further optimize performance please use the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.

      If we can further help with any other issues, please know that we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat with an agent
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

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