Customer Ratings & Reviews
- Model:
- UN50AU8000FXZA
- |
- SKU:
- 6452997
Customer reviews
Rating 4.4 out of 5 stars with 1753 reviews
(1,753 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great product @ a good price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great picture. Fair price. The only thing keeping it from being a 5 is the sound quality, which will always suffer on a real thin screen. A sound bar will make a world of difference.
I would recommend this to a friendBrand response from Samsung
Posted .Hi RBms,
Thank you for purchasing the 50" AU8000 Crystal UHD TV and for sharing your review. I'm glad to hear you are enjoying the picture quality provided by the Crystal Processor 4K paired with Dynamic Crystal Color technology. Your feedback regarding the sound quality is important to us and will be shared with our product teams. Please know there are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
BEST TV HANDS DOWN FOR PRICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products so I am a little bias but this one definitely met all expectations and then some. Very happy with this purchase and look forward to many more Samsung purchases from Best buy
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for game room and streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son and I got this for a game room for XBox and Switch, and some TV streaming. Gaming works well (Madden) and streaming is convenient with apps built into smart TV. Picture is clear, and keeps up well with live movement.
I would recommend this to a friend Rated 1 out of 5 stars
Terrible and waste of money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this product for literally 2.5 years and paid over $400 when it was new and it is no longer working! I have been a Samsung customer through and through and this has made me second guess whether or not to ever purchase another Samsung product. The top left of the screen has started pixelating and then the tv turns its self off and then back on. This happens over and over and I can’t use the tv at all. To add to it, this is one of the slowest tvs I have ever had! I am so disappointed in Samsung as a whole. When spending good money on a product it should work for YEARS to come, not a couple and done!
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Mid-Range Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, audio and content right out of the box. Was concerned about contrast, but the picture is fantastic. Paired mine with a Samsung sound at and subwoofer for an amazing viewing experience overall!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung makes great Smart TV's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I got this set up it was great. It wasn't hard to set up, I just needed a little help. It has a good picture and the sound is not too loud, So far, very realiable, and I am getting used to the size (not hard to do)!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung - Happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great. Having trouble coordinating it with the Fire Stick though. Samsung Color is great, but when I use the Fire Stick, it all fades
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love our TV and the guy who sold it to us!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new tv! It was pretty easy to learn and the picture quality is superb. The customer service at the time of our purchase was great. Our salesman was very patient and helpful to an elderly non-tech savvy couple.
I would recommend this to a friend Rated 2 out of 5 stars
Not happy with this TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The built in Smart features are fine, but I already have a Chromecast and a Firestick, so I really don't need the apps on the TV as well. The Samsung default content built in was unnecessary. I am not interesting in this content and having to navigate around it playing in the background to get to the app I wanted was annoying. The worst part is that the TV stopped working in less than 2 years and had to be replaced.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Our new Samsung 50"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it! You would think the people were here in our living room because the picture is so sharp and clear. I love the size of the screen, it is so easy to see from anywhere in the room.
I would recommend this to a friend Rated 3 out of 5 stars
Tele se conjela
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A mi tele se le conjelan las amigenes no teniamos problemas hasta hace unos meses
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Complaint
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is sharp but not that happy with sound. Sometimes the sounds is twangy. Picture goes totally black quite a few times. It could be the station but I don’t find it so on my other TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 50” TV 8000 Series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 4th Samsung 8000 series purchase. You can’t beat the 8000 series! The picture is crystal clear, smart features are awesome and we received the new updated remote with this tv which was nice and unexpected.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my living room, picture quality is great, and the extra Samsung TV channels are a plus. Only drawback is the sound quality. I will be buying a sound bar
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pleased
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture quakity and very user friendly interface. People say the sound isnt great and i disagree. Sound is clear and well done for what i need personally which is just viewing of ahows, movies, and sports
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Money I have spent in along time!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television has such brilliant colors. Such an experience, that when I turned on my old television, I immediately noticed the difference in the colors. so, I went and bought the 75 inch for my living room!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
WORTH THE BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is really nice and its acutally quite big for 50inches. I really recommend this for a medium size room. Its not too big or to small. The sound is also great!
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 4 out of 5 stars
Good but takes time to get the hang of It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to figure out at first. And hard to hook up cable because of the way the cable connection is placed. But good quality and gets the job done for the price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Viewing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a wonderful TV. The picture is crystal clear. I went to the store to purchase another brand but after seeing the Samsung there was no choice but to go Samsung!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A good TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was just installed, but I can't believe the difference in the quality of the picture. From the knowledgeable sales person to the experienced installer, this was a good choice.
I would recommend this to a friend















