Customer Ratings & Reviews
- Model:
- UN50AU8000FXZA
- SKU:
- 6452997
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.
This summary was generated by AI based on customer reviews.
Garbage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had it for a year and the screen decided to just burnout. Just more garbage that is over priced as always, breaks and falls apart within a short period of time after spending hours of your life working so you can pay for it. Waste of time and money if you ask me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BrettK,
It’s unfortunate to hear about your experience with Samsung’s AU8000 TV.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN50AU8000FXZA.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first 4K TV and it is great! It was a Christmas gift from my fiancé so that’s always a plus. Great TV I would recommend it if you want a great gaming TV.
I would recommend this to a friendGot a bad TV - Best Buy made it right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the TV quit in seven days of ownership, Best Buy was great in exchanging the unit without any problem. This review is for the replacement unit.
I would recommend this to a friendExcellent TV, however....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is excellent except that the sound on the TV is a little low. I find myself having to turn up the volume quite a bit sometimes.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JB824!
Thank you for purchasing the 50" AU8000 Crystal UHD TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
Should you ever have questions or need help, please call us at
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions that came with it were worthless. I set it up by figuring it out on my own. The TV itself works well.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Paul,
Thank you for choosing Samsung’s 50" AU8000 TV and for your review. We appreciate your feedback regarding the manual included with your TV.
Please know, you can download the AU8000 TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the AU8000 TV under "4K Crystal UHD TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great tv for the two times I watched it. Unfortunately it fell and broke. Is there any way that you could replace it? It would be much appreciated.
I would recommend this to a friendTv Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bout this for Godmother. She seems to be happy with it. The volume could be a little bit more clearer.
I would recommend this to a friendAwesome TV with very good display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV with very good display. Looks smooth and the legs keep it steady. Samsung is required for Spectrum TV app.
I would recommend this to a friendGreat TV for kids bedroom
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for kids bedroom. Love that all the Smart features are built in so there's not a ton of unnecessary connections needed.
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV Awesome Price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendTelevision purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good television if your looking for something that big and inexpensive if using a fire stick picture may be grainy
I would recommend this to a friendCoinsaver 42
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV> Does well. Only had this TV for about two weeks. Can"t find anything wrong so far. Definitely will keep it.
I would recommend this to a friendSamsung no good.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years old and it has a black line going across the top of the screen. I’m done wasting my money on Samsung. They are only good for a couple years and then trash…
No, I would not recommend this to a friendSamsung Best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an LG and it didn't last 6 month the screen went black, I have Samsung in the other rooms and they are still working. So i went I got another Samsung
I would recommend this to a friendDecent for a bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the money, not as sharp as I am used to with my other Samsung tv that was quite a bit more expensive
I would recommend this to a friendSamsung - 50" Class 8000 Series LED 4K UHD Smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 50" Class 8000 Series LED 4K UHD Smart Tizen TV. Great Product and Quality for the price. Extremely satisfied.
I would recommend this to a friendIt’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing that special… Had a couple minor issues in the first week but were able to search online to find solutions…
I would recommend this to a friendMs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this television for my mother and it is perfectly easy for her to operate
I would recommend this to a friendFord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took awhile to figure out how to work the set plus you have to create a Samsung account to jet something to work
I would recommend this to a friendPerfect TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has everything we wanted. We were looking for a specific brand to be compatible with our cable and the salesperson was very helpful.
I would recommend this to a friend
