Customer Ratings & Reviews
- Model:
- UN50AU8000FXZA
- SKU:
- 6452997
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and size of the 50" Class 8000 Series LED 4K UHD Smart Tizen TV. They appreciate the excellent picture clarity, vibrant colors, and user-friendly interface. However, some customers have concerns about the durability and lifespan of the TV, as well as issues with the remote control and screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
TV review. T
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average TV, no problems. Works well for the price point.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tvreviewnumberone,
I am glad to see that you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture.
If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. Please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Samsung Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was good, the only little problem is the sound it freezes.
I would recommend this to a friendDo Not Buy This TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 16 months, the picture went dark and would turn off and on by itself. My Geek subscription expired thereby cancelling my warranty as well. When I went to customer service I was told to buy a new TV or take it to a repair shop.
No, I would not recommend this to a friendSamsung TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the tv except the first one stopped working just after a year.
I would recommend this to a friend- Pros mentioned:Picture quality
Backlight goes bad quickly on this model.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent Tv. Have bought multiple Samsungs. This particular model and size apparently has back light issues. My smaller 43” models (both 7 and 8 series) have been incredible. I should have done more research. Would not buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MikeandBea,
Thank you for your feedback and for being a loyal Samsung customer. I have a few troubleshooting tips that may help resolve your issue with image quality.
Depending on the exact issue you are seeing, adjusting some of the energy efficiency features may improve your image quality. The Eco sensor automatically adjusts the brightness level of the TV according to the ambient light level. If the Eco Sensor has adjusted the screen’s brightness level, you can select Min. Backlight to manually adjust the minimum screen brightness. You can also disable these features for a steady brightness setting.
You can adjust Brightness Optimization, Brightness Reduction, Motion Lighting, or Contrast Enhancer by going to Settings > General > Power and Energy Saving > and adjusting the Brightness Optimization, Brightness Reduction, and Motion Lighting.
You can also go to Settings > Picture > Expert Settings > Contrast Enhancer to adjust contrast manually.
If you continue to have issues, please call us so we can troubleshoot further or set up a warranty appointment at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
LG versus Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried a 50" LG, but didn't like the picture quality. Glad to be back watching a Samsung.
I would recommend this to a friendSamsung shines again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 50" Class 8000 Smart TV is a great media device to watch movies, sports, news and internet events.S
I would recommend this to a friendloading time of apps very slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.too slow to open apps, netfix in particular. keeps crashing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SamB,
I’m sorry to hear about the issues you’re experiencing with unresponsive apps. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
for what
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no problems with the tv some one needs to come and adj you the fine tuning and sharpness
I would recommend this to a friend- Pros mentioned:Picture quality
Good picture, but slow to respond to remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had other Samsung TVs and thought this was perfect for the guest room. Picture quality is great, but smart TV features were very slow to react to remote presses. Since not connecting to cable, was only using apps and remote delay made it unusable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DSG1,
We appreciate your feedback on the delayed response time you’re experiencing. Please be sure your TV is up to date with firmware version 2022.0, as this includes various performance updates. You can check this by going to: Settings > Support > Software Update.
You may also want to further optimize performance and address this issue with the self-diagnostic tool. This service checks memory and frees up unused cached memory and closes background apps. Go to: Settings > Support > Device Care > Start Device Care
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are thinking of getting any other brand then samsung think again. Best tv out there
I would recommend this to a friendScreen stopped working.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working just after a year. The screen wouldn’t turn on, but would flash bye with sound every 20 seconds and the tv wouldn’t stay off unless unplugged.
No, I would not recommend this to a friendSST’S TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my 7000Series TV with the 8000 Series TV and I am very pleased with the new TV}!!
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv should have bought this rather then the Westinghouse I purchased and already died on us
I would recommend this to a friendGood Priced TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Tv based on my family wanting cable from Spectrum. This is the TV that we choose for the transmission of cable.
I would recommend this to a friendBroke within 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for about a year. Then horizontal lines appeared across the screen. Now, it won't turn on at all. Just flashes and shuts down repeatedly. Stay far away from this TV.
No, I would not recommend this to a friendCustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate was extremely helpful in listening to me regarding what I was looking for
I would recommend this to a friendReally Older Person Figured It All Out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for another person. She loves it. She's old and has been able to figure it all out. Really old by the way!
I would recommend this to a friendstay away from Samsung product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very cheaply build. i Bought this tv June 6, 2022. After 1 year exactly, it stop working. The worse about it, i brought the total tech protection after i brought the tv, and just found out it is not covered. Such a waist of money.
No, I would not recommend this to a friendYou can’t go wrong with a Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband bought this for his garage/man cave and you can’t go wrong with a Samsung. He only wishes he went bigger.
I would recommend this to a friend
