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Customer reviews

Rating 4.6 out of 5 stars with 1111 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,111 reviews
  • Rated 5 out of 5 stars

    Solid Budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV for the price, looks good, functional, no issues hanging it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart tv tons of cool features very easy to operate and setup its a great tv to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Waited a bit just to make sure. Gotten several nice comments on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my smart Television thank you best buy i will recommend it to anyone who looking for a good Television.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality is excellent. After 2 months of use, some minor, transient glitches have been observed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DaisyG,

      We appreciate your feedback regarding the screen abnormalities you’re seeing on your DU6900 TV. Please run a Picture Test to determine if the TV causes the problem. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test

      If the issue continues to appear on all sources and the picture test, this will require service. For assistance in setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online purchase was very easy, the staff was very attentive and professional when picking it up, and I loved the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toni Cherry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and I will be glad to share it with others. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV, nice bright, friendly OS, remote control easyer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haitham

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 50 inches Samsung TV. I love it. Excellent service quick delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying at Best Buy is the best experience. They are always very attentive and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BESTBUY TTOWN

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome staff quick check out and I love my Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my TV purchase. Exactly what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product and the same day pick up is a wonderful service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv purchased! Such a good pick! Best decision ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best on TV and electronics a love samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T.V

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv . Blue tooth headphones compatible, and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The twitch app keeps stopping.And you will have to load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution and speed at a very good price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV has been very slow since I bought it, and now after one year ,black and white stripes have started appearing on the screen constantly. It also started making a horrible noise, and after the noise it stopped showing any picture. Solution ? Get a new one ! Best Buy offer to me tv repair by $190

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      OsmaldoS,

      I’m sorry to hear of the issues you’re experiencing with Samsung’s DU6900 TV. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Rated 2 out of 5 stars

    Stay Away

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yoi get what tou pay for, very light and cheaply made. Im a Samsung guy thats all I own but when I say stay away from this. My 46 inch I had in my bedroom finally went out after 5 yrs so I had to get another one. My money was a little funny so I ordered this one and was very very disappointed. I took it back the next day and went on and spent a little extra and got the Samsung I’ve come to love and enjoy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MonteW,

      Thank you for being a loyal Samsung customer and for your feedback on the DU6900 TV. Please know your thoughts will be shared with our internal teams.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

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