The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,111 reviews
Rated 5 out of 5 stars
Solid Budget TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid TV for the price, looks good, functional, no issues hanging it up.
We appreciate your feedback regarding the screen abnormalities you’re seeing on your DU6900 TV. Please run a Picture Test to determine if the TV causes the problem. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test
If the issue continues to appear on all sources and the picture test, this will require service. For assistance in setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Rated 5 out of 5 stars
I love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The online purchase was very easy, the staff was very attentive and professional when picking it up, and I loved the television.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My TV has been very slow since I bought it, and now after one year ,black and white stripes have started appearing on the screen constantly. It also started making a horrible noise, and after the noise it stopped showing any picture. Solution ? Get a new one ! Best Buy offer to me tv repair by $190
I’m sorry to hear of the issues you’re experiencing with Samsung’s DU6900 TV. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info
~ Samsung Pro
Rated 2 out of 5 stars
Stay Away
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Yoi get what tou pay for, very light and cheaply made. Im a Samsung guy thats all I own but when I say stay away from this. My 46 inch I had in my bedroom finally went out after 5 yrs so I had to get another one. My money was a little funny so I ordered this one and was very very disappointed. I took it back the next day and went on and spent a little extra and got the Samsung I’ve come to love and enjoy
Thank you for being a loyal Samsung customer and for your feedback on the DU6900 TV. Please know your thoughts will be shared with our internal teams.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.