Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $597.99
The comparable value price is $649.99

Customer reviews

Rating 4.8 out of 5 stars with 77 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-77 of 77 reviews
  • Rated 5 out of 5 stars

    Nice TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV! Great picture at a reasonable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice tv. Upgraded for bigger size for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fragile feet

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and smart software features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50 Qled tx

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with Qled tvs from Samsung , we have a 65 inch and A 50 inch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv picture sound etc Best Buy great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50” QLED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect for use in my sitting room to watch NEW YORK YANKEES games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not quite ready for prime time tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent tv but should have had built in hdtv antenna and better remote with clearer buttons

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid choice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Video and sound quality Cons: User interface is a bit clunky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crystal clear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our room and picture quality is bright and vibrant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Not significantly better than my Crystal TV before, but a solid purchase. Samsung TV is great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looked Better in the store

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't go into the store to look at TVs and make a decision on the spot. I usually look at Consumer Reports and then go to the store once i'm decided to confirm that it's a good tv. This time I want to the store and bought this tv on the spot. It was a mistake. My only problem is not that the video quality is not great, but that even on sale, this is a very over priced tv. You can get a decent brand with the same specs for a fraction of the price. I returned the tv promptly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Paul,

      We appreciate your feedback on the picture quality of Samsung’s Q8F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    New Samsung tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture scrambles often on all channels, sound not great

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MAXINEK,

      Thanks for sharing your feedback. If the picture appears scrambled across all channels, it may be related to your signal, antenna, cable feed, or a setting that needs adjusting. To help you further, we’d need a bit more detail about your setup and what exactly you’re seeing when the issue occurs.

      At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Nice TV, with a Side order of Wonky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old Samsung direct lit TV developed bright spots on the screen, so I decided a replacement was needed. As much as I wanted a Neo QLED, I wasn't keen on another fairly heavy beast like the one I had in a chest-high cabinet. This is a nice set that has a good number of available menu options to customize the viewing experience. The one problem I experienced (and the reason for deducting a star) is that it doesn't play well with my Roku Ultra. Regardless of the app being used, the screen would randomly go blank. It drove me crazy for the first day or so. I checked with my ISP, changed cables, reset everything, etc.. Finally, I narrowed it down to 2 HDMI options in the TV menu. If I keep the Anynet option active and turn off the other everything behaves. That is, until yesterday when a brief power outage caused the same exact problem to re-occur. I had to unplug the TV while it was on in order to get everything working again. I read somewhere that Samsung/Roku compatibility is a known issue, but I never expected it since it wasn't a problem with my older set nor with another 4 year old model I have. Otherwise as I've stated, it's a good set but has some behavioral issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Clear, colorful, and gets the job done. Used in a basement setting with little daylight and doesnt disappoint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annoying at Starting up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV set is annoying for one reason every time you power the TV on you have to select either cable or another source.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My opinions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective Slim design Solar Powered remote User Friendly setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy at all with this tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lied into getting this tv the fps is too low for me to game on best buy why dont you have normal workers at your stores instead of samsung clowns that know nothing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We appreciate your feedback on the 50" Q8F. Please note that 4K@120Hz is supported on the 55 - 85" Q8F models via all HDMI ports. To avoid any surprises, we always suggest reviewing the product specifications online before purchasing.

      If there’s anything we can ever assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

Sponsored