Customer Ratings & Reviews
 100% Color Volume 100% Color Volume with Quantum Dot Over a billion colors that don't fade, even in the brightest scenes *QLED televisions can produce 100% Volume in the DCI-PS colorspace, the format most cinema screens and HDR movies for television.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/684f880e-f8dd-4c6c-91d9-5f55b1534a3c.jpg)
- Model:
- QN50Q8FAAFXZA
- SKU:
- 10517938
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
PLEASE RESPOND!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is ridiculous. I paid for an order on 12/2. Canceled it and bought a different model on 12/4. STILL shows RFUND PENDING today - 12/14. WHAT GIVES????
No, I would not recommend this to a friendBrand response from Samsung
Posted .DonnaC,
It appears your 1-star review for the Samsung Q8F TV is based on your experience with RETAILER, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
'Worst Buy'
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor service in store, help desk is useless! TV was broken and had to be replaced as well!
No, I would not recommend this to a friendBrand response from Samsung
Posted .BernardH,
We appreciate you sharing your delivery experience and are sorry to hear that your TV arrived damaged. For issues related to shipping or delivery, we recommend reaching out to Best Buy directly so they can assist in resolving the situation.
Once your issue is resolved, if you have any questions about setup, usage, or features, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Nice TV, with a Side order of Wonky
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 10 year old Samsung direct lit TV developed bright spots on the screen, so I decided a replacement was needed. As much as I wanted a Neo QLED, I wasn't keen on another fairly heavy beast like the one I had in a chest-high cabinet. This is a nice set that has a good number of available menu options to customize the viewing experience. The one problem I experienced (and the reason for deducting a star) is that it doesn't play well with my Roku Ultra. Regardless of the app being used, the screen would randomly go blank. It drove me crazy for the first day or so. I checked with my ISP, changed cables, reset everything, etc.. Finally, I narrowed it down to 2 HDMI options in the TV menu. If I keep the Anynet option active and turn off the other everything behaves. That is, until yesterday when a brief power outage caused the same exact problem to re-occur. I had to unplug the TV while it was on in order to get everything working again. I read somewhere that Samsung/Roku compatibility is a known issue, but I never expected it since it wasn't a problem with my older set nor with another 4 year old model I have. Otherwise as I've stated, it's a good set but has some behavioral issues.
I would recommend this to a friendGreat tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Clear, colorful, and gets the job done. Used in a basement setting with little daylight and doesnt disappoint
I would recommend this to a friendMy opinions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cost effective Slim design Solar Powered remote User Friendly setup
I would recommend this to a friendAnnoying at Starting up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV set is annoying for one reason every time you power the TV on you have to select either cable or another source.
No, I would not recommend this to a friendCredit Card promoter was rude
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales clerk was ok. But the guy in the blue shirt pushing me to open a credit card was obnoxious. Kept interrupting the sales process as they wrote up the order. I said no very clearly and he wouldn’t leave it alone. I had to get mad at him to make him go away. He was a rude and arrogant. Almost cost the sale. The sales clerk was frustrated as I was close to walking out.
I would recommend this to a friendBrand response from Samsung
Posted .DavidH,
It appears your 1-star review for the Samsung Q8F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Vibrant color and picture clear. Love it
I would recommend this to a friendNot happy at all with this tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was lied into getting this tv the fps is too low for me to game on best buy why dont you have normal workers at your stores instead of samsung clowns that know nothing
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate your feedback on the 50" Q8F. Please note that 4K@120Hz is supported on the 55 - 85" Q8F models via all HDMI ports. To avoid any surprises, we always suggest reviewing the product specifications online before purchasing.
If there’s anything we can ever assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist