Customers regard the 50" Class The Frame Series LED 4K UHD Smart Tizen TV's picture quality as excellent and lifelike, with a sleek design that is easy to set up and mount flush against the wall. However, some customers find the TV to be expensive and have concerns about missing parts and a non-functional remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 154 reviews
Pros mentioned:
Tv quality
Rated 5 out of 5 stars
Decorative TV?
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV that looks decorative when we're not watching it. Even though it was sold as "open" box, it was in perfect condition and had all the parts and accessories
I would recommend this to a friend
Rated 4 out of 5 stars
Confused
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are elderly and struggling to manipulate some of the functions of this smart TV without enough instructions. Could you suggest someone very savvy about this Samsung Frame Smart TvV whom we could pay to come give up a lesson?
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi Aspiring,
Thank you for sharing your feedback regarding setup of your Frame TV. You can download The Frame TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select The Frame TV under "Lifestyle TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
If you need additional assistance with setup or have any questions regarding functions, operation, or settings please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Solid TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great looking TV and it has a great picture. They are a little expensive for what they but the wife loves it for the pictures.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Perfect TV
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV, better then I imagined, the picture mode looks like real art
TV hangs flat against the wall, only a thin cord can be seen
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Frame TC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful picture. Perfect for our master suite without a big tv look. I purchased a niche market frame that works and looks wonderful
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Super TV buy
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv is excellent quality, well worth the dollars spent, the colors are realistic. an excellent buy
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I was Framed
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything is perfect with this TV, Love the sleek look when it is mounted, Picture and Art is Beautiful
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Exactly what we were looking for!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not an ideal tv for gamers but perfect for our bedroom tv that can then be used as a photo frame too.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Art and tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv. Such a statement when on picture frame in the room. Lays completely flat and is a much better esthetic in the office.
I would recommend this to a friend
Rated 4 out of 5 stars
Great TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV is very good. Hugs the wall and the screen quality is very clear. I have not messed with the art selection as yet. I have attached Alexa to the phone and am only able to us in certain streaming environments (so far NOT Paramount+, all others work). The screen has motion sensors meaning it will shut off and on when people nap longer than 3-4 hours, etc. I am satisfied with the installation and the use of this TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung Frame TV rocks
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is amazing! FLAT mount astonishes all that enter our home. Picture quality is perfect
I would recommend this to a friend
Brand response from Samsung
Posted .
HappyConsumer:
Thank you for your review of the 2021 Frame TV. It’s great to hear that you have transformed the black rectangle on your wall into a stunning piece of art. The design features from the minimalist bezel to the One Invisible Connect cable are meant to enhance any space. Activate the built-in motion sensor so whenever you walk into the room, your TV displays one of your favorite selections.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Elevates any living room!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
beautiful TV that elevates any living room space! simple installation and easy to use
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
Picture good instructions not.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the TV - I don't love Samsung or geek squad instructions on how to get your own photos to display on full screen. I was told it could not be done, This was the reason I bought the TV, I was able to figure it out by researching on my own on youtube. Also took some research to have cable come in full screen.
I would recommend this to a friend
Brand response from Samsung
Posted .
MDA1,
Thank you for your review of The Frame TV. To further assist you in learning the various features, functions, and settings of your TV and remote, you can download The Frame TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select The Frame TV under Lifestyle TVs > A Model Lineup to download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us
~ Samsung Specialist
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Beautiful color
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So much easier than what we expected and beautiful impact to our library
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
A
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV is very good. The installation has had issues as my situation is unique.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Loving it!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the TV. Picture quality and sound are excellent. Art work is beautiful Install/ers were great!
I would recommend this to a friend
Rated 1 out of 5 stars
not a great buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
this was a very bad purchase because they didn't provided me with one connect and i haven't been able to use or even power our the TV
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Allison's TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
our second one ... love it. We bought it for our daughters birthday and she enjoys I immensely
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Makes the TV on the wall look respectable.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's stunning! A pleasure to make it part of your living space. An asset not a black box.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture - perfect on our fireplace. Love it!
My wife absolutely loves it too.