Customers regard the 50" Class The Frame Series LED 4K UHD Smart Tizen TV's picture quality as excellent and lifelike, with a sleek design that is easy to set up and mount flush against the wall. However, some customers find the TV to be expensive and have concerns about missing parts and a non-functional remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 154 reviews
Rated 5 out of 5 stars
exactly what i’ve looking for
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This reviewer received promo considerations or sweepstakes entry for writing a review.
perfect tv that turns to a beautiful wall art, couldnt be more happier with my purchase
I would recommend this to a friend
Rated 5 out of 5 stars
Best TV purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful TV and display and love how it looks on my wall! Totally worth the price.
I would recommend this to a friend
Rated 5 out of 5 stars
Art gallery on the wall
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My favorite. Best tv I’ve ever purchased it’s like your personal art gallery.
I would recommend this to a friend
Rated 5 out of 5 stars
Quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung makes the best televisions, never any issues
High quality and resolution
I would recommend this to a friend
Rated 5 out of 5 stars
Love the Purchase
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great buy! We love the product and we would definitely recommend it!
I would recommend this to a friend
Rated 5 out of 5 stars
From Neat Wall TV
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We procured this screen for a customer who has been very satisfied with this purchase.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Frame TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with the frame TV. Quality is good, installing went well.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product for watching TV. Would highly recommend purchasing!
I would recommend this to a friend
Rated 5 out of 5 stars
just great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
just a great tv //////////////////////////////////////////////
I would recommend this to a friend
Rated 5 out of 5 stars
Blink security cameras
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The set up was easy. They work great with quality video.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung Frame TV Install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great television. We are so pleased. The install was fantastic!
I would recommend this to a friend
Rated 5 out of 5 stars
Christmas Gift
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product that I bought for a Christmas Gift. Great Gift
I would recommend this to a friend
Rated 5 out of 5 stars
Good customer service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excelente customer service by Antonio and team. Good job!
I would recommend this to a friend
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love love love this TV. The art looks beautiful and so real.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 1 out of 5 stars
Not as Expected
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is a flop to me. The idea is great and the picture options are cool but having the separate box for the control module defeats the purpose of the TV. My plan was to mount this in the bedroom where we would typically put a picture. Got the TV home and unboxed it.... Saw the module and put it right back in the box. all I wanted on the wall was the TV. The salesman didn't mention anything about the box. Great concept but making a thin TV that has to have a separate box mounted makes it no different than a full size depth TV.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi ameade,
Thank you for your review of the 50" Samsung Frame TV. With One Invisible Connection cable, the One Connect box allows you to connect your cable or satellite box or video game system to your TV without having all the messy black wires dangling from the TV. This thin and clear cable is connected to the One Connect box, which can be hidden from view, making it feel like there is no cable at all. We appreciate your thoughts on this feature and will share your feedback with our teams.
Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Cons mentioned:
Remote control
Rated 2 out of 5 stars
Disappointed bargain
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was display. Bought it was excited until there was not a remote and something was missing on the back of the tv so you could not hang it up.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Good while it lasted
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great for 3 weeks then went dead. Samsung warranty service sent out repair tech (after waiting one week for new part to come in), but the part they brought did not fix the problem. Now waiting for them to decide if they can obtain the part (supply chain issues) or replace the TV. Overall it was nice in the space (above the fireplace) and the art was nice but it was definitely a lighted screen when the room was dark. The phone app to control the art kept crashing so I was not able to upload my own pics. Will update when I have a working TV again.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great….. I would buy two if i could. Make sure you
I would recommend this to a friend
Cons mentioned:
Remote control
Rated 1 out of 5 stars
Best Buy tricked me on the condition of this.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy tricked me with this “open box excellent condition” it didn’t have a box and the remote was all scratched up and doesn’t work. So the money I wasted on this TV is a ripoff now without the remote working, the TV is useless. Unfortunately I bought it for my mom and by the time we had a family member available to install it, it was past the measley 15 day return date. Open box items should have at least 30 days.
No, I would not recommend this to a friend
Cons mentioned:
Remote control
Rated 2 out of 5 stars
Samsung Frame
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Disappointing, i purchased this television as an open box excellent item. It was missing a remote and other accessories.