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Customer Ratings & Reviews

Your price for this item is $377.99
The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 380 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 380 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so good! It was super easy to set up and quality is great! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50" samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50" tv for a great price .fit perfectly in my bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv. My kids really enjoy it!!Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT PURCHASE, AND ABOVE ALL, THE PRICE. THE BEST STORE TO BUY FROM AND AT THE BEST PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY BUY, BUY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV from Samsung. Definitely a wonderful buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV , amazing resolution, great price, highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sold a damage TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV on Nov 25th but didn’t open it until dec 8th. When I opened it I noticed the screen was popping out. Took it back to best buy and they told me they couldn’t exchange the TV. It looks like this tv was build bad and im stuck with it. It still works with a nice picture but you can see where the screen is popping out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AnthonyM,

      We're very sorry to hear about your experience. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV arrived with the screen broken all over. It took 2 weeks for me to try to get a return label because I live in rural Alaska. I could not print one online, there kept being an error. After speaking with customer service 5 different times, I finally just sent it back with "Return to sender" and finally got a refund on it 2 weeks later.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JadaP,

      I'm very sorry to hear about your experience. If there's anything else we can assist with, please know we're here to help. Call us at 1-800-SAMSUNG, available from 8AM to 12AM EST, seven days a week. Or visit the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, and Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my TV arrived shattered, not much to say other than highly disappointed! I returned it and was refunded but so turned off as no follow up after this happened.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DebM,

      Thank you for sharing your feedback with us. We appreciate your patience in having to deal with the hassle of an exchange. If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Completely satisfied with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a TV that could handle all the apps we use. It was pretty easy to get set up. Also fairly easy and much faster than the old tv to move from app to app. Good quality picture, especially for the price. Figuring out the remote was a challenge, not entirely intuitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the price. Weird remote and interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first 4K HDR TV and I feel like I made a good choice. Setup was quick and easy, and it makes my PS5 games look incredible. The intrusive AI features that come standard with every TV nowadays were fairly easy to find and disable in the settings. Only criticism here is that it ships with a weird, iPod-nano looking remote with about 6 buttons and a click wheel. None of them are labeled with sensible descriptions like "sources" or "settings", though of course they had room for dedicated Netflix and Amazon buttons (yuck). Thankfully my decade-old Samsung remote from my previous TV works with this one, but be warned, this ships with the worst remote I've ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value & quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Perfect TV for a new home This TV is a great fit for my mom’s new home. She’s absolutely happy with it—the picture quality is excellent, the size is just right for her space, and the remote is very easy to use. Setup was straightforward, and everything works smoothly. It’s a great choice for anyone looking for a clear picture and user-friendly experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tv and Better remote over the 7900

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Picture, light weight. Does seem to take a few minutes to respond to the remote or get fully online. Seems to lag a few seconds selecting apps once it turns on. After a minute or so it responds normal and as expected. Overall great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had the tv for less than a month but haven’t had any significant issues. A few “slow” or “noticeable” pixels every once in a great while but otherwise the picture is amazing. Sound quality is very clear also. The angle of the 2 hdmi port plug ins on the back makes it hard to sit the tv very close to the wall so I am planning on replacing my current hdmi cord with a 90degree plug version, but that’s just me. Excellent choice for me, upgraded from a previous model Samsung that was great also. Samsung is the way to go in our house. The anynet system lets you control other connected devices using the tv remote, ex. the tv remote to control PlayStation function while streaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy with Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the slim design and feather lightweight model. Clear picture with simple setup instructions. The best thing about this model was the price. Excellent pricing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems yet! Pretty good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, volume and size. Easy to get to the apps. My only complaint is that it doesn't connect to my home wifi, I have to connect my phone's hotspot but that might just be something on my end. Overall a good tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung TV U8000. It was easy to setup. It has a great picture and was on sale. My previous tv was also a Samsung tv, I purchased it in 2016.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a bedroom, office, or living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, very easy intuitive setup and integration into various streaming services. Bought this TV a few months after getting the 43" version for my wife's office. Solid performer at a attractive price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving my new 2025 Samsung Crystal UHD TV! The 50” screen is the perfect size for my space, and the picture quality is super sharp with vibrant colors. I’ve been really impressed with the smart features and it’s fast, easy to navigate, and has all the apps I use. Gaming on it is smooth with no lag, and everything just looks amazing. No complaints at all. Highly recommend if you’re looking for a solid TV at a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal Samsung Consumer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and a great value! Lightweight, easy set up.

    I would recommend this to a friend
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