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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1143 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality, vibrant colors, and ease of use of this 55" 4K Ultra HD TV. Many also praise the 3D capabilities and the smart TV features. However, some users experienced issues with the remote control and reported instances of motion blur. A few also commented on the Smart Hub's performance and the TV's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,143 reviews
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a smart TV that also has a 3D function and a LOT of HDMI ports. Was a little confused that the HDMI and USB are separate from the TV, but that isn't a big deal. Assembly of the base was easy. Picture quality is excellent. Sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Best TV ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this TV. The picture is amazing & it makes gaming so much more enjoyable. The price was hard to swallow & for some reason the stand is not even, it leans to the left. But if you're mounting like I did you'll have no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Enhanced Colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just hooked up this TV, and its stunning right out of the box! The Nano Crystals really make a difference on the colors. The new OS is easy to navigate and use. I considered both the JS9000 & 9500 but my morning room would not feature a curve T.V. as great as this baby. I did way to many hours of research leaning towards discounted 2014 models as I'm basically done paying extra for being an early adopter of new technology. In the end I just couldn't pull the trigger on settling for what my eyes perceived to be an inferior picture to the JS8500. I needed a TV now and am willing to watch the price drop in the coming year. If your considering this TV my recommendation is go for it! I'll update this review after I get more time using this TV. I've attached a photo of a youtube 4k video taken with my samsung S5 phone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung doesn't disappoint again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a 1080P 3D SMART TV from Samsung and all I can say is wow, great color, quality and reliability of the TV. Built in apps that support 4K is a plus so you can get your content and maximize the TV. Playing video games on this TV has also changed my life, vivid images and clarity. Even in the dark. I would recommend turning off the eco friendly settings on the TV and you will not have any problems watching it in low light areas. I love the one box connection so everything is connected to the box and you only see one wire behind the TV and the power cable. Best bang for your buck right now unless you get the OLED by LG and if you got Money well then get that TV it's a no brainer. This is the best bang for your buck and make sure you buy the warranty because the quad core processor isn't cheap to replace!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is excellent picture great smart tv and also it is 4k ready. I was able to use it with directv. with movies. It is like being their alive.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Superb Samsung 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV offers a superb picture with stunning clarity and color when viewing 4K content and standard high def programming. The connection system is innovative and allows easier hidden wiring wall mounting. Easy intuitive remote is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    3d
    Cons mentioned:
    Motion blur

    Rated 4 out of 5 stars

    Wonderful tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, I stalled for a long time trying to decide what I wanted but this tv was worth the wait! Colors are great, motion blur is minimal and the 3D is fantastic with BluRay. The 3D upscaling is pretty good as well. If you are on the fence, I would say that this is a great value for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pricey but worth the spend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came down to this TV and the Vizio M50. What sold me was the future upgrade ability of the smart hub, the apps and OS available on the Samsung, and the SUHD offering that Vizio does not have. I came from a 720P TV so anything is an upgrade but this TV is beautiful. bought 55 inch, but wish there was a 60 available. 65 inch was too pricey. I'm still tinkering with the settings but i followed what i found online (www.rtings.com) and it looks pretty great. Still have some tweaking to do. I haven't bought a TV in 7 years so I'm pumped about this one and have been very pleased so far! Also the remote control interface with point and click has been pretty amazing. Even though she was skeptical at first, my wife got the hang of it quick and can use it very easily.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV @ A Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are yet to find anything about this TV that we don't like. The picture quality is amazing no matter if the signal is coming from an on the air channel, satellite, streaming video, or disc. The audio is getting better output from our sound bar than previous equipment, too. It was very easy to get up and running. The "hub" made it simple even with multiple sources. I'm also having unexpected fun with the 3-D feature and hope the public will reconsider how great this now is with the powered glasses.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was not initially on our radar. We intended to purchase the next model down but when we saw this model, we couldn't un-see it. The picture & future-proof features made it an easy decision. We are constantly in awe.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best in Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant color with little or no glare. Good rating as far as viewing angle. Very good picture for black and white movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Couldn't be Happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set after considering several in the 55 and 60 inch range and absolutely love it. The picture is fantastic and the stainless steel trim is stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent quality TV that is easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this TV is well worth getting a 55 inch vs. 60 inch one that has slightly lesser picture quality. It was easy to set up and begin using.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am putting the finishing touches on a small basement home theater and after much research, splurged a little on this set during BF promotion. I am super happy with the incredible picture quality - particularly high quality content like streaming 4k video, or unconverted 1080P blurays. Anyone who complains about PQ on this set has not adjusted the settings properly. Future ready, this TV rocks now and will later too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on the js8500 is absolutely amazing. Right out of the box without any adjustments. Feels like your walking into the screen of what ever you are watching. Looks great hanging on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase so far although it's only been a little over a week. Got lucky with an open box after Christmas and after a quick picture adjustment am very satisfied with the picture/performance. Contrary to other reviewers, I like the small remote that serves its purpose since I primarily use the Fios remote. Happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So happy to have a Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow...we were able to take our viewing a notch higher with this Samsung television. It delivers amazing picture quality with impressive 4k resolution. Beautiful sleek design. Blends right into the wall!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From set-up to compatibility with Xfinity and other applications to picture quality, this TV is beyond anything that I've seen or tried ( I've returned a few others because of issues with set-up with Xfinity or online services). The user interface that Samsung placed on this absolutely incredible, beyond any other brand out there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several TV's over the past few years and this is by far the best of the bunch. The picture is crystal clear, it feels as though the people on the TV are actually standing in my living room. I also pre-ordered the new Samsung 4K blu ray player and can't wait to see the picture with the two connected. I have read that the resolution will be 4 times better than normal blu ray. This TV is definitely well worth the money and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has created one of the best looking screens, loaded with features. The 3D effect looks great on any program, playing a racing game in 3D is one of my new favorites. The web browser is simple and easy to use, with the smart remote track pad. I reviewed this Samsung to a LG model, and I chose this smart tv because it over shadowed the LG in picture quality. I'll never stay from Samsung again.

    I would recommend this to a friend
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