Customer Ratings & Reviews
- Model:
- UN55CU7000FXZA
- SKU:
- 6537366
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the picture quality, ease of use, and price of the 55” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the vibrant colors and straightforward setup process. While some users found the remote control and volume could be improved, the overall experience is largely positive. The television's design and lightweight nature also received favorable comments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Price
Birthday TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about my new Samsung TV is great-- the performance, ease of navigating around, and also a wonderful price! Definitely recommend this product and Best Buy!
I would recommend this to a friend - Pros mentioned:Price, Tv quality
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is good.The quality is good. Although the sound is quite low need to pair up with a speakers to enhance. Apart from that it’s Reasonable price. Better quality.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung -55” Class CU7000 Crystal UHD 4K Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung - 55” Class CU7000 Crystal UHD 4K Smart Tizen TV. It was easy to set up and very user-friendly. The pictures and clear and so colorful.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung 55
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this TV one of the easiest to install and the quality of the picture and sound are top notch. I would recommend it to anyone.
I would recommend this to a friend Open box=No box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just so you know “open box” apparently can also mean no box to Bestbuy. I received my tv wrapped in wads of air bubble wrap material. Then when I asked if the tv came with remote and power cable I was told it was not included which is what the tag on the tv said. Luckily I found the bag attached to it with both inside. The remote is very worn not at all near new condition and also not the original but more likely from another samsung tv (two of the main buttons dont do anything. Also the bottom area of the tv where the IR sensor and power button are located is dammaged not sure if the is a piece missing or broken but there is some damage there. As for the tv its fine for now no issues so far.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Easy Set Up-Crisp picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and has all the applications I need like Netflix, Apple TV, HBO Max, and Hulu. The images are crisp. I had to adjust a little bit the colors but overall great tv!
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV at a Great Price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After my 50" TV bit the dust suddenly, right before company was coming over. I needed something quickly. I found this TV at a good price and it had great reviews. I was able to mount it using the pre-existing mount I had. It is crystal clear and great in the living room. I have had zero issues with it connected to a Samsung soundbar and subwoofer. I am very happy with this purchase, it is definitely good bang for the buck purchase.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 55" tv to replace an old 42" Insignia. I wanted one that was a little larger and was a "smart" tv. I am very happy with my purchase and it has great color.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Samsung T.V.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice t.v., awesome picture. Not real easy to set up. The remote that comes with the set is very confusing . I've never seen a remote like this one. Can only get volume on Netflix by using Samsung remote to log on. Also, can't seem to get vcr to operate with anything.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JamesH,
Thank you for your purchase and feedback on the CU7000 TV. I have a few recommendations to help resolve some of the issues you are describing.
First, let's make sure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, regarding your remote, please keep in mind that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust the volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for more than 1 second, the Accessibility Shortcuts appear. You can find more information regarding the remote on pages 24-26 of the full user manual.
If you are connecting your VCR via HDMI, make sure you are on the correct source when attempting to access it. Go to Settings> All Settings> Source. If you are trying to connect an older VCR with RCA connections, you will need an RCA to HDMI converter like this one. https://www.bestbuy.com/site/insignia-rca-to-hdmi-converter-black/6134312.p?skuId=6134312
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Samsung 55 TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is super clear and vibrant. Picking it up was a breeze, and there were no issues at all with the TV. Everything worked perfectly right out of the box. Totally happy with it and would definitely recommend!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Great picture; great sound; easy to use. Well worth the price. Great job Best Buy!
I would recommend this to a friend - Pros mentioned:Ease of use
Product Review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv purchase! The tv is sleek, was easy to install and set up. Also, has a great design and is easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Wonderful Surprise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first Samsung TV and an unexpected beautiful surprise. Hands down he best picture, sharp sound, best overall. Highly recommended.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics! Different settings so it’s easy on the eyes. Great for gaming as well.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Good tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is nice. It’s big, colors are nice. This an overall good tv.
I would recommend this to a friend - Pros mentioned:Ease of use
Fantastic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great. Setup is easy. Apps are easy to use. Qr code login for everything. Xbox right on the tv to stream. Couldnt be happier with this tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a great value for the price. Picture quality is good and setup is quick and easy.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture for Reasonable Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture at a reasonable price. Setup is very easy. Cannot comment on sound since using a soundbar.
I would recommend this to a friend - Cons mentioned:Remote control
Nice TV, disappointing remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, but remote really sucks, poor design, screen is large enough, great for watching football, sports or a movie at least for our living room size.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
, Not quit perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv for it's ease of use and the clarity of the picture. My only disappointment is that I cannot hook up my current dvd player to it! I'm old school and still watch dvd's, so need to return to Best Buy and hopefully find a dvd that will connect.
I would recommend this to a friend