Customer Ratings & Reviews
- Model:
- UN55DU6900FXZA
- SKU:
- 6593856
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 55” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of use, and good value for the price. Many appreciate the vibrant colors and straightforward setup process, finding it well-suited for gaming and movie viewing. However, some users expressed minor concerns about the remote control's usability and occasional app performance issues. While some found the sound quality acceptable, others suggested using a soundbar for enhanced audio.
This summary was generated by AI based on customer reviews.
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung TV meets my expectations. Nice picture. I'm well satisfied. Definitely will recommend
I would recommend this to a friendBest buy @ Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, brand , service and tremendous price and all from my Samsung phone! It really couldn't be any easier and delivery is offered should require it!
I would recommend this to a friendBest Buy in town
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great experience with all the sales help we received. Looking forward to buy another TV
I would recommend this to a friendMy second tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very satisfied with the frist tv that I bought that a week later I decided to buy a second tv.
I would recommend this to a friendBest Christmas Present
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents had an old 32 inch flat screen tv! They recently moved so my sister and I purchased this for their gift! The clarity is perfect!
I would recommend this to a friendGreat tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv, this smart tv has every streaming app you can think of! It was easy to set up and very light weight! The
I would recommend this to a friendGreat tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a Great Tv as a gift. Wasn’t expecting such a good deal on it.
I would recommend this to a friend55
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best items I got in a long time I love it
I would recommend this to a friendPerfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great resolution, perfect size for bedroom.
I would recommend this to a friendWorth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new tv for my room decided with this one and I love it
I would recommend this to a friendRaffle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a gift employee enjoy winning the raffle.
I would recommend this to a friendChristmas gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice graphics. Perfects fit for small room. Excellent for gaming
I would recommend this to a friendSamsung doesn’t last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last a year. Samsung TV didn’t last, screen went blank
No, I would not recommend this to a friendNot actually 55"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So upset so livid angry all the way off. I bought this tv after making a week decision over this tv brand and size!!! It was supposed to be 55in!!!!!!!!! but after setting it up the screen and the whole tv doesn't even reach 55" it measured up to be!!! 48.5" I don't recommend the tv I work really hard for my time and money and to finally be able to buy my own tv and having to borrow cars to transport the tv I'm very disappointed and will be having to figure out to return! Just thanks!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mimaria,
The 55" DU6900 TV measures 54.6" diagonally, which classifies it as a 55" TV. The TV measures 48.6" across. This measurement technique is an industry standard.
If you have not returned your unit, we are available and happy to assist you with any questions you may have.
You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.
~Samsung Pro
STAY AWAY FROM SAMSUNG !!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PLEASE DO NOT BUY this TV I got stripes on the side & this tv is brand new , I asked Samsung if they can send me a new one & they denied me & said the tv damage was my fault. DO NOT BUY ANY SAMSUNG TV THEY ARE A SCAM !!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jizelle,
Thank you for reviewing Samsung’s DU6900 TV and for sharing your experience with display issues. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty.
If your TV is out of the 1-year Manufacturer's Warranty or the damage to your television is not covered, you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair.
Should you have additional questions or wish to troubleshoot the issue, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Lasted 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv lasted 1 month now there is a black stripe in the screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .ArthurH,
Thank you for purchasing the Samsung DU6900 TV and for sharing your experience with your TV not displaying properly. Please try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections
2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines.
3. Try changing channels using the remote control. Is the issue the same on all channels?
4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources?
5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should your issue persist, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Picture quality
Class-Act
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought a Roku 50" TV with a 3yrs. Warranty and after a yr. The TV went out and after pleading to have the warranty acknowledged! I purchased a 55' Vizio that lasted 2 days before the color started to come and go in and out on the last Bears game of the season! So I went to Best-buy got a 55" Samsung that is excellent and exactly what the doctor ordered! Sound,picture quality is second to none!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
55inch TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a 55-inch TV from Best Buy, and I’m extremely satisfied with the quality. The picture is crystal clear with vibrant colors and sharp detail, perfect for movies and gaming. The sound is surprisingly good for a flat-screen, and I didn’t need to buy a soundbar. Setup was easy and quick, and the smart features work seamlessly with my apps. Overall, this TV is a great value for the price and made my living room feel like a home theater.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Made the right choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV it was very easy to set up and the sound and picture is really good.
I would recommend this to a friend - Pros mentioned:Picture quality
great tv for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good picture and ez setup......................................
I would recommend this to a friend
