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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 388 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the picture quality of the 55" Class - LED - Q7F Series - 2160p - Smart - 4K UHD TV with HDR, with many saying it is terrific. They also appreciate the easy setup, especially the one connect box. However, some customers have concerns about the remote control, particularly the voice control feature, and a few have mentioned issues with motion blur and source switching.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 388 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Ambient mode

    Rated 4 out of 5 stars

    Great picture but ambient mode not as good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture as great as advertised. Love the way it mounts so close to the wall with only the one nearly invisible wire coming from the TV to the control. Ambient mode nice but not nearly as versatile as sales indicated. There are a few OK programmed images to choose from but putting up your own photos or downloaded images not really possible unless added to one of the programmed borders.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up, and the integration with our cable (Cox) and various movies apps (Netflix, Amazon, Hulu, and Vudu) was amazingly easy. We LOVE the OneConnect box and having one very minimalist remote to control everything. I am very happy with this expensive purchase. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased another brand by a recommendation. Two weeks after purchase, I returned the original TV and went back to Samsung. The picture is high quality and color is true and vibrant. I’ve watched more movies at home then the theatre, The detail is amazing. Well worth the investment .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have told everyone I know about this TV. Quite possibly the best TV I've ever seen. Picture is amazing and it's very easy to operate once you get a feel for remote and onscreen features. Theres a app for the TV and it actually messages me at work to tell me how its operating.....crazy TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 4 out of 5 stars

    Bad Angle Viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, very sharp, Quick loss of color and light as viewing angle increases, nowhere near as good as my old, lightning departed Panasonic Plasma. Not fond of the eManual, not comprehensive. Overall, meets my needs. Really good is the OIne Connect box, greatly eases any changes in connections.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is so awesome these days with current technology. This tv is light to move around if necessary, has excellent picture quality and smart tv functions are great. Completely recommend the QLED level Samsung TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Fabulous picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QLED TV has amazing colors and deep black just as Samsung claims. The set also makes things lime a Fire stick or any other add on unnecessary since all are built in. Easy to mount on the wall, too. I’d not hesitate to buy theQ7F again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This QLED TV is excellent! The color, clarity and overall picture adds a whole new perspective in watching TV. Also, having the SmartTV with all of the other providers makes it easy to watch Netflix etc. I highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and really like the look of the single wire for the one connect box, and simple connections.Geek squad recommended different wall mount and had it on truck, was big improvement for mounting to stud.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 4 out of 5 stars

    Good picture when sitting directly in front

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a very good tv with excellent picture quality. The picture quality definitely fades quickly as you change the viewing angle so you really need to sit directly in front of the tv. The one connect box is great for keeping all the wires hidden.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were guided to this TV by our BB associate who saw the set up we had in our basement and it worked out beautifully! We are really enjoying all of its features and the color and definition is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 4 out of 5 stars

    Great picture but weak app support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung had an excellent picture. I thought the remote was excellent as well. However, I returned this TV for a Sony because Samsung doesn’t support the mlb.tv app or my wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love my new TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my new TV. The external controller box makes plugin of components very easy. It has a great picture and has integrated well with my speaker system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture quality and sound is perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and sound quality. The whole setup is very easy and with recent firmware upgrade, the airplay 2 addition has made it worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    One connect, Picture quality

    Rated 5 out of 5 stars

    Quality of the picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to this model gave me a much better picture and it comes with the one connect .This is a much easier way to manage the amount of cables better access .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is phenomenal!! The Apps were easy to download and install. I love the single cable hookup. It was easy to install and mount to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Outstanding TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped and compared this TV to many others and it seemed to always be on top. Outstanding picture, simple setup, and too many features to go over.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product as an upgrade to my previous Samsung TV. I am delighted with the clarity, color and ease of use. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to recommend this tv to anyone wants to enjoy the best picture quality,from black levels and bright whites this tv does superb job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV has great picture definition and the One Connector box makes it easy to install and integrate all other components.

    I would recommend this to a friend