Customer Ratings & Reviews
- Model:
- QN55Q80TAFXZA
- |
- SKU:
- 6402394
Customer reviews
Rating 4.7 out of 5 stars with 1095 reviews
(1,095 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 55" Class Q80T Series QLED 4K UHD Smart Tizen TV's picture quality, describing it as amazing and standing out. They also appreciate its easy setup, especially when connecting to Wi-Fi, and find it to be a great value for the price. While some customers have concerns about the cheaply made remote control and the presence of ads, many agree that the TV's overall quality makes it worth the investment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
So far, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been very happy with this TV. It's the first time I've purchased a current model television. It's a bit pricey, but the picture is fantastic. I was also able to repurpose my Apple TV due to this TV having a healthy amount of apps (including the Apple TV app).
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture, but a couple issues.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Good sound. Apps seem to be little buggy. All Alexa commands seem to work good but “turn on” only works about half the time. If you are looking a tv with a great picture and good sound even without a sound bar this would be a good choice. May want to way a little while as the price on this unit seems to be dropping, it has already dropped an extra $100 since I bought it on prime day.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Picture is great but.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but the auto picture feature doesn't work properly. The Alexa voice control doesn't work either. Game mode works good for about 2 hours then image distortion starts. Picture breakup etc...if you take off auto picture and change those settings manually you'll be fine. Don't really need game mode anyway it's still great for gaming. Samsung you need to fix these features....not a cheap tv!!!!!
I would recommend this to a friendBrand response from Samsung
Posted .Chuck,
Thank you for your purchase and review.
Please follow these steps to activate Alexa as your default voice assistant.
1. Go to Setting – General – Voice , and set the voice to Alexa from Bixby.
2. Sign in by going to Alexa settings. Then the remote will work with Alexa.
3. Use the Voice button on the remote to start using Alexa.
For more information about the usage and settings of Amazon Alexa, run Amazon Alexa Settings
Go to Settings- General- Voice- Amazon Alexa Settings
We also recommend you check that your TV is running the latest firmware.
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit.
You may want to enable automatic updates for conveniences.
Select Settings- Support- Software Update, then select Auto Update.
I hope this helps to solve your concerns.
If the issues persist, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, available 8AM – 12AM EST 7 Days A Week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
- Pros mentioned:4k
Rated 5 out of 5 stars
Professional top to bottom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the person on the sales floor to the installers, everyone was courteous and professional. They answered all our questions and went out of their way to help us. We love the tv as well as the router. Our internet seems faster and we aren’t paying rent to the cable company
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Knowledgeable sales staff. Tv works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew mostl what I wanted and the salesperson knew the features of each tv. Went higher end and I am glad I did. Most cheaper tvs are missing one or more important feature. Samsungs are mostly made outside China which is big plus for someone like me who loves our country.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV! Great picture! Bright and vivid screen. So many extras as well, i.e. Samsung workouts, Samsung TV channels. Love this TV!! One minor issue, sound is low. Need to raise volume to hear voices. Should be better with a sound bar. That will be my next purchase.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Glare
Rated 4 out of 5 stars
Quality QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv overall, comes up a bit dark at some points but still love this tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect for PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a lot of research for a new TV for the PS5. I have 2 other Samsung TVs and love the features and quality for gaming. This TV is p-e-r-f-e-c-t for the PS5! Great picture and great sound all around.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watching old movies is like watching them for the first time , it’s like seeing things for the first time , the color , the detail , is awesome, Samsung is a great product , I own two other older Samsung TVs and the Quality has always been there thank you
I would recommend this to a friend - Pros mentioned:Color, Ease of use
Rated 4 out of 5 stars
Ease of use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Love the color and the Ease of use
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Looking TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this TV. Picture looks amazing. I've been a Samsung user since moving to flat screen TVS. Samsung delivering a good product as usual. Only downside is the 1 HDMI 2.1 port but guess this will become more common over the next couple of years.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Woah!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is AMAZING! I had some extra income come in and decided to go big. The picture is clear, it pairs perfectly with my Samsung sound bar. I mostly use it for gaming, and my gaming experience is over the top. If your looking for an upgrade, don’t look any further.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv. Vivid picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, amazingly sharp picture, intensely bright in a dark room. If you are gaming with this tv shut off all of the intelligent modes and auto dimming features, especially if playing a dark room. It will auto darken until you can barely see anything.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After getting our first 4k tv, we were looking for an upgrade. This tv was worth the upgrade. Loving the picture for both gaming and 4k content. Another plus is the remote it comes with. It's a universal remote that I can control my Roku and Directv box with.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
This QLED Doesn’t Disappoint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot go wrong with Samsung’s QLED. The 55 inch is easy on the eyes - both what’s on the screen, as well as the screen itself. It’s sort of like wifi. It’s hard to remember what it was like without it; but, when you do, you can’t imagine how you survived.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Magnificent TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a magnificent purchase that I made upgrading my Samsung 40" TV to a Samsung 55" QLED smart TV. The picture quality is magnificent and makes you feel right in the front row. I highly recommend this TV to anyone who wants the best for their home.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
The Samsung Q80 TV is great! Great picture with a
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Q80 TV has an awesome picture! With the Q70 sound bar, it’s just right for the room. The Geek Squad team that set up the tv and sound bar were great too! Fast and efficient in setting up! Explained all functions and where to find things remotely.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
The Greatest QLED EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so pleased with my purchase of Samsung-55-class Q80T QLED 4K. I feel like the people are right here, I love the experience, I do all my meetings & business contracts from my QLED this is a real work horse. The best buy I could have ever made.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 55" Q80T QLED 4k
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These TVs are awesome! I bought a 55" and a 50", and would recommend them to anyone. Picture quality is great! Add a Sonos soundbar, too. You won't be disappointed
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.QLED Is definitely a step up from my old LED TV. My only regret is that I didn't go bigger like at least an 65 inch. I'm sure it's only an allusion but the 55" seems a bit smaller than my other TV's of the same size. Other than that I highly recommend
I would recommend this to a friend




















