Customer Ratings & Reviews
- Model:
- QN55Q80TAFXZA
- SKU:
- 6402394
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the 55" Class Q80T Series QLED 4K UHD Smart Tizen TV's picture quality, describing it as amazing and standing out. They also appreciate its easy setup, especially when connecting to Wi-Fi, and find it to be a great value for the price. While some customers have concerns about the cheaply made remote control and the presence of ads, many agree that the TV's overall quality makes it worth the investment.
This summary was generated by AI based on customer reviews.
excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good. Everything they said it was. Easy install.
I would recommend this to a friendeverything is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well pleased with tv except over 3 weeks for delivery
I would recommend this to a friendLove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super like love samsung audio Q visual tv best buy
I would recommend this to a friendGreat choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put in my Carriage House and guests have enjoyed it.
No, I would not recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent technical service and overall experience.
I would recommend this to a friendClear pictures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy and I have a lots of things to watch every day
I would recommend this to a friendTv picture great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service great. Installation went great. Very happy
I would recommend this to a friendPleased with ordering online and delivery and setu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with ordering online, delivery, and setup.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to use but I also wish that it had the Dolby Vision
I would recommend this to a friendGood TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good , only 1 month old. Easy to hook up devices to Bluetooth
I would recommend this to a friendGREAT PICTURE QUALITY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is in room will lots of window. Viewing during daylight hours is much better than our previous TV.
I would recommend this to a friendNew TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble with getting the quality of the picture. I keep adjusting it, it’s getting better.
I would recommend this to a friend- Pros mentioned:4k
Really nice tv just beware of ads.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i would give this tv a lower rating if i could not block the ads on my router. Ads should not not be on a tv besides the awful ads especially in the menu bar and samsung tv is the absolute I'm glad i was able to disable it. All in all this is a ok tv I like watching 4k and video games look great
No, I would not recommend this to a friend Great tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture with a decent price . Only problem I have is not having more than 1 hdmi 2.1 port .
I would recommend this to a friendBad app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV great. Netflix terrible. Partial screen, bad color, no close caption and bad sound. Installed my FireStick used on 10 year old Samsung and NetFlix is great. Bought it to eliminate many remotes. Still have to use three. $50 FireStick made the TV a great TV. 1-27-2021
I would recommend this to a friendBrand response from Samsung
Posted .Disappointed:
I am very sorry to hear that your Netflix app was not working as expected and you had to use an alternative method to access that app. Please check that your TV is running the latest firmware version by going to Settings > Support > Software Update. You may also want to optimize the smart TV performance by running the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care.
Should you need further assistance, please contact our Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Good TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great compatibility with the Playstation 5 system
I would recommend this to a friend- Cons mentioned:Input lag
Wasn’t worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a old Sony Bravia that I bought back in 2013 at Best Buy. which is a regular Sony LED TV . And it out performed this new Samsung Q80T surprisingly. The picture was clearer On the regular Sony LED . And the whites were whiter then the Samsung Q80T . Even gaming looked better on my old Sony with better input lag then this Samsung Q80T . $1,400 after tax and everything didn’t even come close to my expectations. Plus the colors looked washed out on the Samsung Q80T . And the sharpness and clarity was dialed in as much as I could get it . Still wasn’t enough ugh .... then after spending $1,400 bucks now they want me to pay another $250 to calibrate it “ I don’t think so” that would of put me up in the $1,650 range after doing that . Just wasn’t worth it look else where . Sony TV are the best in my opinion.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lisa,
Thank you for purchasing the Samsung 55” Q80T featuring Quantum Dot technology, 4K AI Upscaling, Direct Full Array 12X, and more for over a billion captivating colors, pristine whites, deep blacks and ultra-smooth motion.
Real Game Enhancer+ with FreeSync further elevates gaming to the next level by automatically reducing halo, blur, and stutter.
I am very sorry to see that you are not happy with poor clarity, dull colors, and input lag. This sounds very unusual and I recommend you contact us so that we can better understand and troubleshoot the issue.
You can reach Samsung TV Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
- Pros mentioned:Picture quality
Nice picture/Glitchy Software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality except for low light settings. The zone dimming overcompensates to avoid light bleed and the screen excessively dims. The is could use some work. Ambient mode would come on randomly by itself after powering down the tv. The screen would randomly display an error message stating the remote was not connected when it was. Overall I loved the picture, but the bugs drove me to return the Q80t and go with the Sony x950h
No, I would not recommend this to a friendBrand response from Samsung
Posted .CJames:
Thank you for sharing your review of the Samsung Q80T TV. I am very sorry that you experienced issues with your TV and have decided to return it.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Again, my sincerest apologies. We hope to regain you as a customer in the future.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Thank you again for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
~ Samsung Solutions
Great tv, but disappointment from previous models.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not prefect. Only thing disappointing is the old tech. This is not just a Samsung thing.
No, I would not recommend this to a friendNice picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, sometimes loses internet connection. Looks nice on the wall, very thin. Nice remote.
I would recommend this to a friend