Customer Ratings & Reviews

We love the big clear images and variety of apps and channels. The sound could be louder. At times, I have had to set it to 100%. As others have said, the remote is difficult to use. If you have arthritic hands, the volume up, down, and mute button is difficult to use. The power button could be made more visible. We are still getting used to the features and how to return to a show if a button was accidentally pressed.

I love my TV. Makes me feel like I’m at the movies

Manager was very helpful - went above & beyond to answer questions.

The TV is in good condition, has a clear resolution and has a good price.

The picture is nice but the tv came out of the with a slight backlight bleed in the corner and cord plug in was bent to where it wouldn’t go in without using my fingers to unbend it. just didn’t expect these problems from a $700 tv

Just upgraded from my old Samsung of the same size, and I’m really happy with it. The TV is thinner and lighter than my previous one, which made mounting easier—I even reused my old wall mount after a bit of measuring. The setup was simple, and it hooked up to my Bose soundbar with no issues. Picture quality is excellent—colors pop without looking fake, and the 4K upscaling makes older shows and movies look sharper. The AI scene optimization is a nice bonus, and the Tizen smart interface is smooth and fast with no lag. One thing to be aware of is the remote. It has fewer buttons than the “classic” Samsung remotes, so it felt a little less intuitive at first. My brother, who’s used to this style, had no problem, but I needed a minute to figure it out. Overall, if you’re upgrading from an older Samsung, this one is a solid choice. The thinner design, excellent picture, easy connectivity, and smart features make it a smooth upgrade, and once you get used to the remote, it’s a pleasure to use.

This Samsung 55” 8F TV has a sharp, clear picture. Its 120hz refresh rate gives fast moving action clarity without any ghosting. I like the optical output for my soundbar and 4 HDMI & 1 USB outputs for DVD players, and game players. I also get local cable on it and streaming that are great. The sound is good, but it seems like the volume doesn’t equalize well between channels and I need to tweak it up or down a little.

This Samsung QLED TV exceeded my expectations. The picture is sharp with excellent contrast and vivid color, even in a bright room. Streaming apps load quickly, and the interface is clean and easy to use. We primarily use it for movies and everyday TV, and everything looks fantastic. Setup took very little time, and the remote is simple and intuitive. I would absolutely recommend this TV to anyone looking for great picture quality and reliable performance.

This tv was easy to set up and to connect to all the online services we frequently use. The picture is clear and the sound is sufficient although we probably will get a soundbar at some point to make dialogue more clear.

Great TV! Clarity, coloration, connectivity and ease of use is amazing! It’s well worth the price and delivers what it promises!

I recently replaced an old plasma TV that I had in the basement, and I couldn’t be happier with the upgrade. I was originally considering the Q7F, which is probably fine for most people, but I’m glad I went with the Q8F series instead. The 120Hz refresh rate makes a big difference—motion is super smooth and definitely worth the extra bucks. It also has more HDMI ports than my old setup, which makes it much easier to hook up all my devices. Plus, the thin casing looks fantastic mounted on the wall—sleek and modern. Overall, I’m very satisfied with the Q8F. It’s a solid upgrade in every way.

Best Buy employees appear to be well trained in electronics. They were able to help us decide which TV was best suited to our needs. I wanted a Samsung due to a positive history with the brand. The QLED appears to good enough for now, but the OLED is on our radar. Happy with Samsung purchase. 55 inches is perfect in our bedroom and connects to Bose headphones wirelessly…..and you can connect 2 if that’s what works for your hearing impaired partner.

I purchased this open box TV and saved over $100. The store staff helped me load the TV into my vehicle. Set up was very easy and straight forward. I am enjoying my new TV.

The tv itself is very good. Great picture. Works now with sound bar and XFinity control. Didn’t like whenever I turned it on it went to “home” screen. After 15-20 minutes figured out settings so would always go to XFinity tv screen. There were 1-3 other setup issues. Without setup issues I would have given this tv a 5 rating.

Bought this as a replacement for our 40" older 4K TV that started having issues with screen burn-in and also audio dropping from time to time. Would have liked to get an OLED but didn't want to spend the money and with the QLED technology being improved each year I went with upgrading to a larger size. This tv is in a room that doesn't take full sunlight, so it's been a joy to watch movies and tv shows anytime of the day and have the image bright and colorful. The actual audio from the TV's speakers is very good. I was holding off buying a smaller soundbar, but I don't think I'll invest in one since the tv speakers are pretty good for the smaller room it's in and I don't know that I need a soundbar. Granted there is no subwoofer, but I have to say I'm not noticed missing any "booming" bass sounds when we are watching movies or tv shows. For the price, Memorial Day sale, I think it was a good investment.

Great TV, especially for the price. I upgraded from a 50 4k Samsung i bought back in 2015. Sharper picture and color. The cons are the main screen is kinda different, especially if you use the Roku. The TV remote really needs more buttons and options. Otherwise it's perfect

Easy to set up and use. The Samsung System has a lot of choices and streaming is easy to get used to. Samsung was recommended by a friend. The salesperson was very friendly and had a wide breadth of knowledge about all of the various models and was able to compare and contrast.

The settings menus are a bit confusing, and i don't like that it will automatically change from the home screen to a tv channel if i do nothing for 10 seconds after turning it on. Otherwise, it seems a solid product.

Great tv good size really good qualitycouldnt be any happier

I couldn’t be happier with this TV. Beautiful and clear picture, great sound. At first a Best Buy sale rep steered me in the wrong direction and I bought a QLED Samsung TV. The picture was horrible. I tried for hours to dial in a good picture and I just gave up and returned it. I then got this OLED Samsung and it’s amazing.