Customer Ratings & Reviews
- Model:
- QN55QN80FAFXZA
- SKU:
- 10313296
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Tv samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I love this TV. I love its system. I recommend this TV to anyone looking to buy a new one.
I would recommend this to a friendSamsung you are the best love QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this t v it’s perfect for me the picture is awesome I have already told several people about it even the sound is really good
I would recommend this to a friendGreat tv for hi quality programs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve purchased a number of Samsungs, and this is an upgrade.Great quality on live sporting events and high end productions. Face coloring can be a little off on some local news production, but that may just be lighting on the production end
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the showroom to our front room we are very pleased with the service provided and the product we purchased!
I would recommend this to a friendquality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality picture and sound. Excellent sales associate.
I would recommend this to a friendOeld TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to setup. More features then my last TV. Also really like to fact that my dark screens are not ridiculously dark
I would recommend this to a friendMark G
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the TV. Excellent picture and sound quality.
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this television to upgrade size and picture quality. Very happy with the choice!
I would recommend this to a friendKevin P - Richmond VA
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did my research, although a 2025 model, good picture quality, etc. for a good price.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and picture quality exceptional Installation by Geek Squad the best
I would recommend this to a friendSamsung tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not opened my tv yet but i have heard ao many great things about this tv that i am excited to use it.
I would recommend this to a friendBest Bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very vivid picture, colors are great. Awesome for gaming.
I would recommend this to a friendSamsung Neo Qled TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have always purchased Samsung TV’s and this one does not disappoint . Great clarity and good fit in our livingroom
I would recommend this to a friendGood deal
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up getting a Sony tv and exchanging this but it’s good for the price
I would recommend this to a friendBrand response from Samsung
Posted .We're sorry to hear that your experience with the QN80F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
I'm very happy with this OLED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV plus the OLED quality is great and very easy to adjust the colors and brightness to your liking. I had to switch from QLED to this one and I love this one more
I would recommend this to a friendNeo TV is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV is great when I moved my Verizon file service. I got an extra $400 towards my purchase of a Samsung so all in all the great deal.
I would recommend this to a friendsamsung review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i find ease in navigating the home page much easier than my last tv
I would recommend this to a friendNew TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv and the customer service was great. Thank you
I would recommend this to a friendAverage TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK TV. Not as bright as /i would have liked and the picture quality is just ok.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SKDaddy,
We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Returned and upgraded to an OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may be the next best thing to an OLED but it is definitely a far cry from a OLED! The colors are not deep and I thought the picture was unfocused at times. Spend a few hundred $$ more and get an OLED. We returned this unit and upgraded to an OLED, we are very satisfied with out decision.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JanM,
Thank you for sharing your experience with Samsung’s QN80F TV and for explaining your decision to exchange it for a different model. We appreciate your feedback, and we’ll be sure to share it with our internal teams for further review.
If you have any questions or need support with your new Samsung OLED TV - whether it's setup, settings, or features - we’re here to help. You can reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
