Customer Ratings & Reviews

So far a great TV. Love the picture quality. Would recommend.

I bought this as a birthday gift for my nephew and he lives in another state. But the purchasing of it was so easy, so convenient and very clear steps and he was able to pick it up on the same day. I was very impressed with the process. And it was nice that he was able to pick it up on the day of his birthday. It was really a nice surprise for him.thank you!! He’s very happy with the TV.

Shortly after the return period ended, started having wifi connection issues. We have another Samsung tv in our apartment that doesn't have issues, and none of our other devices have issues. Went through all troubleshooting steps with Customer Support but it didn't help. Only thing that seems to help temporarily is when it stops connecting, turn it off and turn it back on. This is obviously annoying when watching anything to just suddenly have to stop (especially something live like sports). Ended up getting a technician to come out, and they just got on the phone with samsung support and went through troubleshooting themselves. After some time, they came to the conclusion that it's my internet's fault and that I should contact my ISP, despite all evidence to the contrary, and could not answer my questions for why this is the only device having issues or why it would be suddenly fixed and fine when restarting the tv whenever the issue occurs. Terrible interface on this TV also which has some stupid live tv that autoplays when starting the tv, even when you turn that setting off. Just overall a bad experience with both the TV and with customer service. Will be avoiding Samsung tvs going forward.

Feels like in a Theater! Upgraded OS and HDR graphics. If you got the budget go BIG!!!

It’s a tv. It works as advertised. I would purchase again. Balls

Excellent quality at a good price. Image and sound of great definition.

Its a great product for the price. Just a lil annoying max was not an option automatically but i found a way to add it

Very satisfied with my purchase! The picture is bright and very clear.

Great tv. Sleek and slim. Many channels to choise from.

Great picture at a good price Easy set up. Picture great in a bright room!

Exceptional quality Samsung 55 inch TV at a very affordable price.

Great picture ! Very thin . I bought it for my mom she loves it !

Have not used it yet but I have a 65 inch in the living room and it's great.

Best purchase at Best Buy and best customer service. I bought a Samsung TV with its sound system and they are top quality and work very well. I'm leaving you the best review, thank you very much.

Excellent TV for the price, it was easy to set up.

First and only store i went to. I knew Best Buy was going to have the tv i wanted. The staff was informative, and helped me come to a decision that was what i was looking for. Brand , size, and most importantly price. Also payments are easy when you have the Best Buy app.

Very nice I really like it!!! Good quality!!!!!!!!

Best Buy ! You made my Christmas with the purchase of my 55 inch Samsung TV. It had been sitting in my cart for many months, waiting for the day I made the investment. It fits my cabinet perfectly and is a pleasure to watch.

Packing of the product was good and collected it at curbside of best buy store. No issues in the pick up. TV setup and screen options was smooth. Its been two weeks of purchase and no issues with product. Cost effective on Black Friday sale.

Great picture and sound for the price of the tv purchase