Customer Ratings & Reviews
- Model:
- QN58Q60TAFXZA
- SKU:
- 6401751
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the 58" Class Q60T Series QLED 4K UHD Smart Tizen TV's picture quality, describing it as 'great'. They also appreciate its user-friendly Tizen operating system and affordable price. However, some customers have expressed concerns about the durability of the TV and the limited features of the remote control.
This summary was generated by AI based on customer reviews.
TV Dead in under 2 weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to give give this a better than 3 star review at the moment. Always have used Samsung products and tvs with no issue. This tv however is dead within 2 weeks of seldom use. Tv won't power off, just flickers the backlight in different hues of black. Gets intermittent sound and won't respond to anything. Power cycled and hard reset with no luck. Left unplugged 3 days and tue second plugged back in its instantly on doing its thing again. Until this point though it was good. Having to wait 2 weeks for service also is unfortunate. It is what it is. A nice TV until it broke. Hope noone else gets the bad luck here.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SadTimes:
I am very sorry that you are experiencing issues with your Q60T TV and are currently waiting for a service appointment. While you are waiting, you may want to try the self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care
I hope this helps. Should you need further assistance even after your service appointment, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture, really just average for this price point. TV is very very bright so dark scenes can get a little washed out. Software is a big improvement over the 2016 7 series LCD. Much snappier and not as laggy.
I would recommend this to a friendExcellent product and value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture clarity and depth. Definitely worth the price paid. Pairs very well with Samsung sound bar recommended by Best Buy that I acquired in the same purchase. Range of pre-loaded apps is also excellent.
I would recommend this to a friendAn incredible value for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this as a television in the bedroom so not really critical viewing. Off angle color isn't bad, especially for a television at the $600 price point on sale. Odd size but for my application, it was perfect!
I would recommend this to a friendPicture quality, great. Apps can improve.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is terrific! However, at times we have to reinstall apps as they stop working. Need to do this maybe once per week.
I would recommend this to a friendNew features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice. I like Samsung TVs. We needed a current model to stream. Picture is much like our previous hd model. But the price was nice.
I would recommend this to a friendWhat you expect from Samsung TVs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TVs are great. The QLED sets are fantastic. Not the least expensive but not overpriced. Great features and I love that across the products, the experience and interface are the same!
I would recommend this to a friendSamsun 58” Q60T
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have all of the great features for the lower cost. Has amazingly bright colors. Lots of customization options and ways to being in streaming service apps. This was truly a great buy!
I would recommend this to a friendGreat tv but didnt last long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but it broke after 1 year and a half of use
No, I would not recommend this to a friendSamsung QLED is the way to go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung QLED is the way to go. (LG is great too.) This 55" model is at the knee of the price point curve now which makes is a great bang for the buck. Samsung QLED is great quality.
I would recommend this to a friend- Cons mentioned:Viewing angle
Disappointed!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in side view. I have a older Samsung with a much better view from all angles. Would not purchase again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Disappointed:
I am very sorry to see that you are not completely happy with the Samsung Q60T. Your thoughts are important to us and will be shared with our internal teams.
You may want to consider our Q80T and Q90T Series, featuring Ultra Viewing Angle engineered to reduce glare and enhance color for a vibrant picture no matter where you sit.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Both TVs are great and the geek squad superb!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TVs are both terrific - excellent quality. But I can’t say enough about the tech support we received from the Geek squad. Patient, thoughtful, helpful - he did a great job.
I would recommend this to a friendWe are so happy with our tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our new TV. My son loves how his game graphics look and we've enjoyed watching our favorite movies on it
I would recommend this to a friendFirst tv was defective took it back for exchange
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First tv purchased had a defect of picture . Took it back got an exchanged . Second set seems to be okay .
I would recommend this to a friendGreat TV for those who don’t have space for 65”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 58” is great, but installation guys were even better. I highly recommend going with the BestBuy install if you’re in the Jacksonville area.
I would recommend this to a friendNice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV just wish you would open backup so you can fix my old TV
I would recommend this to a friendLove It! But have a few small issues.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I adore this TV, but I do wish it had a few more apps like Shudder or RetroCrush and didn't require me to make a Samsung account.
I would recommend this to a friendOverall pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with this Samsung TV, however disappointed with the sound features . My older Samsung had more choices
I would recommend this to a friendGreat Tv!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great premium tv! Feels expensive and I love the curved remote. Samsung OS is not my favorite though.
I would recommend this to a friend- Cons mentioned:Remote control
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No remote and it's not worth the money my hdr 4k Samsung is better then this QLED
No, I would not recommend this to a friendBrand response from Samsung
Posted .EricLiggett,
I am sorry that your Q60T QLED TV did not come with a remote.
Please contact our Customer Support so that we can send you a replacement remote.
I have included a link to our picture setting adjustment guide that may help you better enjoy your TV: https://www.samsung.com/us/support/answer/ANS00079295/
Do reach out to us for remote replacement and adjustment help via any of these options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you soon.
-Samsung Ambassador