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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 647 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the air fryer as a standout feature, with many praising its performance. The ease of cleaning and the sleek design also receive positive feedback, while some users mention the stove's quick heating capabilities. However, a small number of customers have expressed concerns about the durability of the knobs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 647 reviews
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Good stove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great all around job. We like to use it often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove is fabulous! The oven heats up quickly and maintains consistent heat. The burners are different sizes and BTU's which allow for perfect boiling or simmering. The grill plate is removable and allows for my huge pot to simmer nicely. Two broiler settings, optional convection oven, I love this stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feature-rich. Pleasing aesthetic.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Alias, thanks for your review! ^Ty Samsung

  • Rated 1 out of 5 stars

    If you cook, don’t buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, we purchased this range thinking it was a good buy. It functions good for cooking simple dishes, but you so much as try to cook some beans or tamales and it literally does not withstand the heat. The stove top burners looks discolored after our first time cooking tamales. The rubber nubs that hold the grates up on top of the stove melt off. The “stainless steel” also did not withstand the heat and was discolored. We called best buy and Samsun customer support and neither were willing to help us besides sending replacement grates. We were requesting to be allowed to return the product since it clearly is not a functional stove and the answer was no since “it has no defect.” Apparently, all the things that are wrong, like the discoloration, is our fault for cooking with the wrong pot (which we’ve been using for decades). In summary, do not buy this stove if you plan on using it for cooking.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're here to extend our assistance for your range, Stacey.

      I have shared the manual to learn more about the Cookware requirements for this range. Kindly turn from pages 18 to 19 for more information.

      User's manual:
      https://downloadcenter.samsung.com/content/UM/202207/20220713103532468/NX60A6711SS_AA_DG68-01338A-03_EN_MES_CFR_220712.pdf

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145840093, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item looks good and preforms well. I would recommend for the price

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so excited to hear how happy you are with your new range! Thank you for choosing Samsung to be apart of your home! ^Shay Samsung

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful, well built stove. The convection feature is a delight to use. The stainless steel is very easy to keep clean. However, the supplied griddle is inadequate for more than one person, imo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot topic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove and oven work very well. The only real problem with it so far is when you use the oven, a lot of heat comes out of the vent and heats up the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like Samsung,working good,really recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love at first cook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely am in love with this range! Yesssssss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautifully hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stove. Excellent materials and outstanding heating from all burners. Once setup properly this stove does all you ask of it at the exact temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove, works great, great quality, overall awesome with 5 burners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung gas range.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gas range and oven. over works really well - used it first time at Thanksgiving. Have also tried convection feature. Used convection on my previous Thermador oven and it was great. Not sure yet on the convection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice stove and love stove top. The fryer rack had a discolorations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has trouble staying connected to WIFI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only Samsung Appliance I have that has trouble staying connected to the WIFI. When it works, it's nice. The oven and cooktop links to my Samsung Hood and turns on the hood automatically. Also links to my TV and let's me now when the food is ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range is as per the specification of the product. The extra burner in the middle with cast iron plate is very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give it 100 stars!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly no complaints with this range…. It’s PERFECT!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Parts missing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some parts where missing and this was not mentioned on the sticker, I contacted the store if they could ship them to my address but I wasn't helped. I ended up by the new parts.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooking range is easy to operate and looks great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review of this Samsung range! ^Ty Samsung

  • Rated 4 out of 5 stars

    Stove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sharp looking stove. Heats up very quickly...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, James! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Stainless steel stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv my new stove I was told that one stove knob was missing. Other than that thanks Best Buy Outlet

    I would recommend this to a friend
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