Customer Ratings & Reviews
- Model:
- NX60A6711ST/AA
- SKU:
- 6447857
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the air fryer as a standout feature, with many praising its performance. The ease of cleaning and the sleek design also receive positive feedback, while some users mention the stove's quick heating capabilities. However, a small number of customers have expressed concerns about the durability of the knobs.
This summary was generated by AI based on customer reviews.
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it a few weeks, but liken it.love the grill.
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a chance to use the oven yet but stove top is great
I would recommend this to a friendGood range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old range. This range is met our expectation.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and is good value for money. Will recommend.
I would recommend this to a friendGreat for a middle size family use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks much faster than the electric one we had before
I would recommend this to a friendThe best Range ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best and the top of the line in it’s class.
I would recommend this to a friendRange
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great range excellent customer service very good price
I would recommend this to a friendRange OK Not Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far the stove is OK - Best Buy isn't they failed to supply all the required parts - I had to purchase them AGAIN now the 24 'hour maximum maybe 48' hour"investigation has taken 1 1/2 weeks so far
I would recommend this to a friendOven won't maintain temperature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new oven will not maintain temperature. For example of the oven is set to Bake at 300 degrees, it will reach temperature but 20 min after it reaches temperature it dropped to 261 degrees. Best Buy replaced it with a brand new model as I was within the 60 days of purchase. Brand new model was just installed today and the issue persists. Seems to be an issue with this Samsung model. 5 stars for Best Buy customer service 1 star for the oven itself
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know that dealing with an oven that does not maintain its temperature can be disappointing, Tana.
We suggest contacting us via the options below to speak with a live representative to assist you better with what occurs with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Air fry
I like the convection fan. griddle can be messy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have much experience with ovens, but this one is better than the previous ones. I'm enjoying the air fry feature: it does make food crispier than regular baking
I would recommend this to a friend - Pros mentioned:Design
My great gas range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple design but great gas range. Just what I needed. Love how it fits perfectly in my kitchen and functions very well.
I would recommend this to a friend - Pros mentioned:Air fry
Affordable nice looking range with air fryer.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice looking range with air fryer. The price is good point. Delivery team was worst they started to pick fight and I had ask them leave the house otherwise I would call the cops on them.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate your review of the excellent-looking range with an air fryer at a reasonable price; however, the delivery team started to pick a fight.
To better assist you with this issue, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
- Cons mentioned:Control panel
Control panel went bad after 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have the control panel replaced after a few months. I'm not sure i can recommend this product. It has cool wifi capabilities
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We want to inquire more about what occurs with the range control panel and would like to assist as soon as possible.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147711033) to help our team pull up your information.
Have a great day.
^Camille
Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really always like Samsung I recommend this brand
I would recommend this to a friend- Pros mentioned:Air fry
Tuscan steel stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove , I love that I can turn on or off the oven with my phone and the air fry feature works great, the food comes out crunchy without using oil
I would recommend this to a friend NOT WORKING AFTER 1 YEAR
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance was delivered damages (top was dented). It took almost two weeks to resolve the issue with BestBuy. One year and 10 days after the purchase (10 days after the warranty expiration) the display stopped working. Of course they said repairs would be at my cost and it will be just shy of 50% of the cost of a new one! It is a $1,000 disposable appliance! Budget $1,000 /year if you buy this!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the disappointment you feel regarding your control panel of the range. Allow us to assist you with this.
Below is a link to help you diagnose why the control panel stopped working.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you need more assistance with the cost of the repair, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146586018) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Design
Samsung stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply beautiful. I really do enjoy cooking on this beauty it has everything I need and want.
I would recommend this to a friend - Pros mentioned:Air fry
Mr. Perry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was everything I wanted in a stove my mom saw it now she wants to buy one
I would recommend this to a friend Absolute junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Nov 2022 ... convection fan went out after 6 months... now the oven doesn't heat ... you have to unplug and plug back in to "try" to get the oven to heat. I'm not sure anything is going to be done about after speaking to support both Bestbuy & Samsung :( $1000 junk that'll I'll have to purchase something else
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a working range. Allow us to help.
We recommend checking this link to help you troubleshoot if your oven does not heat.
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-heat
Here is a guide to help you if the oven fan stops working.
Samsung oven fan is making a noise, not working, or won't turn off
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150251814) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Air fry
Best purchase for our kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are all about air trying and having this as an option was important for us.
I would recommend this to a friend