Customer Ratings & Reviews
- Model:
- NE63A6311SG/AA
- SKU:
- 6447876
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 6.3 cu. ft. Freestanding Electric Range's overall performance and ease of use. Many appreciate the rapid boil feature, self-cleaning function, sleek design, and WiFi connectivity. However, some customers have expressed concerns about the glass top, difficulty cleaning the cooktop, the size of the drawer, and the control panel. A few customers also mentioned the timer's volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean it cooks evanly I like that its bigger range
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome range!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome range! Bought it with the refrigerator and microwave! Samsung!
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Drawer size
Samsung Range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Product is great. My wife would prefer more room in the storage drawer.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean, heats up quickly, oven is roomy, overall great.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Samsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful appearance and excellent appliance, easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Great oven for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven for the price! Easy to use, even for seniors since it is not overwhelming with buttons.
I would recommend this to a friend Not a good start
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I cannot say anything good. I got the stove on Monday, today is Wednesday, first time I used it, I cooked pasta and the burner scratched, not sure how, and bubbled. I sat my stainless steel pot on the burner, did not move it, the bottoms of my pans are smooth, lifted it straight up, sat the pot on the counter and the scratch was there. I'm an avid cook, love to cook from scratch. Not sure this stove would have survived a homemade meal if it can't boil water and cook pasta without being damaged. The other burner I put a small stainless pan on, threw in some butter, garlic, oregano, tossed in some grilled chicken I'd made Monday out on the grill and had it on low just to get everything warmed enough for the chicken fettuccine, I made myself. Turned the burner off poured the contents into my spaghetti bowl put the pan in the sink. I look at my stove and under the surface it looks like there are bubbles. I've had flat tops before, I've used these same pans on them and they did not scratch. I even used my cast iron on them and no damage at all. I know not to move the pan, move the food inside the pan or pot. That's what I did but either this is a very cheap made stove or I got a very defective one. CS offered me a small gift card if I would just keep it, umm no. I upgraded all of appliances to stainless and I don't want a peeling tacky looking stove as my center piece!!! This better be made right and have a guarantee it won't happen when this is replaced or I'll keep sending them back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kimandtim,
Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. I cook myself, though yours may taste a lot better. I definitely see your point and with a center piece like a range in the kitchen, everything has to be prestine.
I have shared a Samsung link below that may help with your concerns with the cooktop on the range.
https://www.samsung.com/us/support/troubleshooting/TSG01001943/
I have also shared the user manual link below. Please access the link and turn to pages 45, 50, 51.
https://downloadcenter.samsung.com/content/UM/202103/20210316120415733/NE63A6311_AA-01_EN-MES-CFR.pdf
Your range is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) Year Parts and Labor.
Please click on the link for complete details of warranty coverage.
https://www.samsung.com/us/support/service/warranty/NE63A6311SS/AA
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144583478
Leo
homeowner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the stove,but no manual ,don,t even know how to use the self-clean.
I would recommend this to a friendStove
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working really fantastic I love this product. Same electricity.
I would recommend this to a friend- Cons mentioned:Glass top
Good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stove for price, the top is a bit easy to scratch.
I would recommend this to a friend Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it connect to wifi, so far no complaints
I would recommend this to a friend- Pros mentioned:Ease of use
Great range!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this stove. Our last stove died and we were looking for a similarly priced model, but this one comes with so much more. The oven is a lot bigger, the flat top stove is larger due to a smaller beveled edge and it is overall just easier to use. Samsung overdoes it on the alert sounds for all their appliances, but it’s worth overlooking.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Great stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best stove ever! Cooks so well and evenly. Very easy to keep clean also.
I would recommend this to a friend Amazing oven!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best oven I havr EVER owned! And the look of it is so sleek!
I would recommend this to a friendSamsung Range and Oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this range and oven for our 2 bedroom apartment. Cook top and oven work and look great.
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quality and price I am fascinated with my new stove
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Samsung makes good ranges as well as good phones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very attractive appearance and easy to use. I'd recommend it .
I would recommend this to a friend - Pros mentioned:Wifi
Impressive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi capable. Large oven. Steam clean. This range has it all.
I would recommend this to a friend Great stainless steel oven!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, I have had for a bit a month now and no major issues in site. Small note that I have had trouble keeping the top completely spotless of burn type residue, when reading the instructions it states not to use any type of oven cleaner, just windex. No one can tell, but it’s noticeable to me lol the self cleaner is a god send!
I would recommend this to a friend- Pros mentioned:Ease of use
Quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and highly recommended for everyone to buy
I would recommend this to a friend