Customer Ratings & Reviews
- Model:
- NE63A6311SG/AA
- SKU:
- 6447876
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers value the overall performance and ease of use of the 6.3 cu. ft. Freestanding Electric Range. Many appreciate the rapid heating and boiling capabilities, as well as the convenience of the WiFi and self-cleaning features. However, some customers have expressed concerns about the glass top's appearance and the difficulty in cleaning the cooktop, while others have noted issues with the drawer size and control panel.
This summary was generated by AI based on customer reviews.
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high-end features and appearance for a reasonable price
I would recommend this to a friendAlmost perfect stove
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my stove! It is people-friendly. The surface gets hot in matters of seconds which makes cooking such a pleasure. It has a perfect-sized oven and cooktop! The self cleaning are the best! My husband loves how fast he can use wifi connectivity to start the oven from wherever we are. Just the perfect gadget. There are also some things that we are not happy about, the cooktop is so hard to clean up. The hot surface light stays on for days without even using it. The stove hooks just come out easily.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JenniferU,
We can feel the disappointment you have with the range. We are here to help you.
We recommend checking the resources below for steps on how to clean the cooktop. Please watch the video and kindly click on the embedded words for more details.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147269618), and it will help our team pull up your information.
^Rodel
- Pros mentioned:Ease of use
Great range!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this stove. Our last stove died and we were looking for a similarly priced model, but this one comes with so much more. The oven is a lot bigger, the flat top stove is larger due to a smaller beveled edge and it is overall just easier to use. Samsung overdoes it on the alert sounds for all their appliances, but it’s worth overlooking.
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
Great stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best stove ever! Cooks so well and evenly. Very easy to keep clean also.
I would recommend this to a friend - Cons mentioned:Glass top
Good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stove for price, the top is a bit easy to scratch.
I would recommend this to a friend Amazing oven!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best oven I havr EVER owned! And the look of it is so sleek!
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Samsung makes good ranges as well as good phones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very attractive appearance and easy to use. I'd recommend it .
I would recommend this to a friend - Pros mentioned:Wifi
Impressive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi capable. Large oven. Steam clean. This range has it all.
I would recommend this to a friend Great stainless steel oven!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, I have had for a bit a month now and no major issues in site. Small note that I have had trouble keeping the top completely spotless of burn type residue, when reading the instructions it states not to use any type of oven cleaner, just windex. No one can tell, but it’s noticeable to me lol the self cleaner is a god send!
I would recommend this to a friendDon’t buy unless you get to take it home with you.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice stove. Perfect for what I need but I was supposed to pick it up from the warehouse but the order was cancelled and it’s been days since they cancelled the order and still has not refunded my money. 5 star if they would have called or offered an exchange for another one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
New oven
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove works well We especially like the warmer option on the Stove top.
I would recommend this to a friend - Pros mentioned:Overall performance
amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality, design is beautiful, definitely recommend
I would recommend this to a friend - Pros mentioned:Ease of use, Heating speed
I loved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good size easy to use, heats up very quickly and easy to clean
I would recommend this to a friend Extra warm sense
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! The stove looks and works perfect. The cleaning oven system mesmerize the oven..
I would recommend this to a friend- Pros mentioned:Ease of use
Great stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great. Easy to use. And the price was good.
I would recommend this to a friend Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it's a smart electric range just download the smart app and you can start it from anywhere. When you forget to turn off it notifies you
I would recommend this to a friendRange
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to see the kitchen and my family is love it.
I would recommend this to a friendSamsung Rules appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Love the warming area to keep things warm, love that it can be operated by your phone, The technology and the ease of the stove is wonderful!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Love the new stove!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just purchased this new Samsung kitchen stove. Its beautiful, so easy to operate. Love it
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, looks so nice works great easy to clean love the oven
I would recommend this to a friend