Customers value the overall performance and ease of use of the 6.3 cu. ft. Freestanding Electric Range. Many appreciate the rapid heating and boiling capabilities, as well as the convenience of the WiFi and self-cleaning features. However, some customers have expressed concerns about the glass top's appearance and the difficulty in cleaning the cooktop, while others have noted issues with the drawer size and control panel.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,094 reviews
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an Xmas gift for my son and daughter-in-law. They love and have been sharing what they have cooked and baked so far. They are really happy with this oven.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Used this range for about a week and the glass top was getting scratched already. We have quality pots and don’t abuse our appliances. In addition, the temperature control system is maddening- any setting lower than high turns the burner off and on intermittently which means nothing gets very hot unless it’s at max. We’ve arranged for a refund and bought an LG, we’ll see.
We want you to enjoy cooking using the Samsung range faultlessly, RobertT. Let us help you with your appliance.
Scratches or abrasions on the cooktop surface and the surface unit frequently cycles on and off can be viewed on page 50. https://downloadcenter.samsung.com/content/UM/202103/20210316120415733/NE63A6311_AA-01_EN-MES-CFR.pdf
Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/
How to clean your Samsung oven: https://www.samsung.com/us/support/answer/ANS00049011/
For the refund that was arranged, you may do a follow-up with the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.
To better assist you with Samsung products, please reach us with the following options:
You may provide this reference number (1145348401) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Cons mentioned:
Control panel, Glass top
Rated 2 out of 5 stars
Problem soon after warranty.
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am not happy with this range. The front left burner failed just after the warranty expired. The burner was not the problem, it was the control panel which was replaced at our expense. The glass top scratches very easily. I would not recommend this product.
We can feel the disappointment you have with this range. We are here to help you with it.
We recommend checking the resources below for steps on how to clean the cooktop. Please watch the video and kindly click on the embedded words for more details.
Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Very user-friendly! First time I've ever had a glass top stove and it's much better than the coils! The oven is awesome - love the feature where I can set the baking time to turn off when requested,,, never have to worry about over baking a casserole, cake, cookies or roasts.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm a real estate agent that purchased this for a client who lives out of town and needed for his rental home. Tenants are thrilled, very large oven (much larger than others) and was installed within 20 minutes. Works great and everyone is happy!
This reviewer received promo considerations or sweepstakes entry for writing a review.
At this point we have really enjoyed our new Electric Range. You sacrifice a little room for storing pans in the bottom storage area but make up for it with more cooking area. We really enjoy the stove top features.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this stove when my old one stopped working and I love it. This one was more affordable compared to other at the tome of purchase and really works well. I love how fast it heats up, and the warming feature as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the second one I bought, and it lasts quite well if you take care of the glass! It's the only part that can break if you're cooking and the liquid spills out
This reviewer received promo considerations or sweepstakes entry for writing a review.
The stove works really well, I like the rapid boil option and the fact that i can connect to my phone. Get dirty on top really easily though and can be hard to clean
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new stove. It is perfect and i love all the features on it, especially that it tells me throught thr app that it is finished preheating or finished cooking. Wonderful stove!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had reservations about glass top , however its not that bad , and I purchased the proper cleaner for it and it works well . Love the range , its accurate , has plenty of burners and lots of space in the oven . Controls took a little getting used too , but easy to learn , delivery was awesome !
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the design of the range and the opportunity to cook everything at the same time because of the space available for the pots. Also, the oven is big and cooks evenly.