Customer Ratings & Reviews
- Model:
- NE63A6311SG/AA
- SKU:
- 6447876
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers value the overall performance and ease of use of the 6.3 cu. ft. Freestanding Electric Range. Many appreciate the rapid heating and boiling capabilities, as well as the convenience of the WiFi and self-cleaning features. However, some customers have expressed concerns about the glass top's appearance and the difficulty in cleaning the cooktop, while others have noted issues with the drawer size and control panel.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Glass top
new Samsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had reservations about glass top , however its not that bad , and I purchased the proper cleaner for it and it works well . Love the range , its accurate , has plenty of burners and lots of space in the oven . Controls took a little getting used too , but easy to learn , delivery was awesome !
I would recommend this to a friend Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love it, she is so happy! Samsung is a great brand, I can recommend it..
I would recommend this to a friend- Pros mentioned:Heating speed
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not believe how quick and hot the stove gets absolutely love it would very much recommend buying this stove will purchase more products.
I would recommend this to a friend - Pros mentioned:Ease of use
Quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and highly recommended for everyone to buy
I would recommend this to a friend Very nice unit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit. Only wished that a manual came with it. Everything online and I couldn't get the information that I wanted.
No, I would not recommend this to a friend- Cons mentioned:Glass top
Nice Addition to our Kitchen Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits and works! Far nicer technology than our previous range which I believe came here on the Mayflower. One imperfection on glass near a main burner and unable to secure Anti-tip bracket - despite following the instructions!!
I would recommend this to a friend The best range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design of the range and the opportunity to cook everything at the same time because of the space available for the pots. Also, the oven is big and cooks evenly.
I would recommend this to a friend- Cons mentioned:Control panel, Glass top
Problem soon after warranty.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this range. The front left burner failed just after the warranty expired. The burner was not the problem, it was the control panel which was replaced at our expense. The glass top scratches very easily. I would not recommend this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarjeA,
We can feel the disappointment you have with this range. We are here to help you with it.
We recommend checking the resources below for steps on how to clean the cooktop. Please watch the video and kindly click on the embedded words for more details.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147238382), and it will help our team pull up your information.
^Rodel
Samsung Freestanding Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Bakes wonderfully. Especially love the smart feature and self clean.
I would recommend this to a friend- Cons mentioned:Glass top
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I bought, and it lasts quite well if you take care of the glass! It's the only part that can break if you're cooking and the liquid spills out
I would recommend this to a friend - Pros mentioned:Overall performance
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove works really well, I like the rapid boil option and the fact that i can connect to my phone. Get dirty on top really easily though and can be hard to clean
I would recommend this to a friend - Pros mentioned:Ease of use
Great Stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove! It’s very easy to clean. The electronics are great! It’s attached to my phone.
I would recommend this to a friend - Cons mentioned:Control panel, Cooktop
Samsung electric range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is not happy with this range There is no oven light and the control panel is not lighted making it very difficult to use
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarkH,
Sharing your experiences with the range matters to us. Let us get the range back on track.
Please see the "Turning the oven light on and off" section on page 30 of the user's manual to help you with the oven light.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231023163105862/O_NE63A6311_AA_EN.pdf
Also, below is a link to help you with the control panel. Please follow the steps and click the hyperlinks for further assistance.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146523448 to help our team pull up your information.
Have a great day.
^Aloe
- Pros mentioned:Overall performance
Also got appliance installation from Best Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases from bestBuy. The unit is excellent. The company who came to install was on time and they haul away the old unit too. Excellent and quick service.
I would recommend this to a friend - Pros mentioned:Rapid boil
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Very satisfied with the purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Electronics
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung oven was good quality I highly recommend it
I would recommend this to a friend - Pros mentioned:Overall performance
Eléctric shop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and equipment. Samsung os a good mark.
I would recommend this to a friend Awesome stove!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No air fryer, but the hidden lower coil, steam clean, and the wifi enabled access is so cool. Now youll never forget toturn your stove off because you can do it from your phone
I would recommend this to a friend- Pros mentioned:Ease of use
Sam sign glass top stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung stove. It is very versatile. I love that it has seven burners, easy to clean, and the oven seems to be a little larger than my other stove.
I would recommend this to a friend - Pros mentioned:Rapid boil
Great Stove Bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box purchase steal. I just love it! Staff was so helpful and it was easy to move by myself at home!
I would recommend this to a friend