Customer Ratings & Reviews
- Model:
- NE63A6311SG/AA
- SKU:
- 6447876
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 6.3 cu. ft. Freestanding Electric Range's overall performance and ease of use. Many appreciate the rapid boil feature, self-cleaning function, sleek design, and WiFi connectivity. However, some customers have expressed concerns about the glass top, difficulty cleaning the cooktop, the size of the drawer, and the control panel. A few customers also mentioned the timer's volume.
This summary was generated by AI based on customer reviews.
Stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this stove. Oven works great and super easy to clean
I would recommend this to a friendGreat....except
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is fantastic except.... Storage drawer on bottom is smaller than I was used to but downsizing and finding alternate storage wasn't horrible. Horrible is the black smooth top. It shows every mark, smear, fingerprint and is awful to keep clean.my prior stove had some gray mixed in and hid everything...this shows it all and is challenging to keep visuallly clean
I would recommend this to a friend- Pros mentioned:Rapid boil
Nice Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good stove so far no issues. I only had for one month.
I would recommend this to a friend - Pros mentioned:Overall performance
My new stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove,never had a newone,very pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Heating speed
Nice addition to our kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were well overdue for a stove upgrade. This has been a nice addition to our kitchen.
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply amazing, easy to use and clean. I would recommend to friends and family
I would recommend this to a friend Great purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was updating my range/overhead microwave that was at least 25 years old so anything would be an improvement but super psyched about this purchase! The self-cleaning mode is awesome!
I would recommend this to a friendWouldn't Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it while it lasted. Had range for less than 3 months before the oven stopped working. Heats up, but won't hold at temperature, temp drops at least 70 degrees. Called Samsung, had me recalibrate. Didn't work. Called again, sent tech who said the sensor was faulty. Still didn't work. Called again...I need a working oven, which is what I paid for. They want to send someone again! No!! I paid for a brand new, working oven. Not one to be pieced together. I've loved Samsung, but will never buy another one. Still waiting on a call from the escalation team. We'll see what happens!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TonyaJ,
Thank you for sharing your experience with us. We understand how frustrating it is when a new range doesn’t hold temperature as expected, especially after multiple service visits, and we’re here and fully willing to help you review what’s happening with your NE63A6311SS oven.
To guide you through the temperature concern, please follow the troubleshooting steps in the link below, and be sure to click on the embedded links for additional support:
Samsung oven temperature issues
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-temperature-does-not-match-thermometer-2
Should you still need further assistance after reviewing the guide, you may contact us at the following channels, and our team will be ready to help:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151548128) to help our team pull up your information.
Thank you.
^Camille
Great stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review..So far it seem's great. Nice size oven. I love it.
I would recommend this to a friendAwesome Electric range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as we are well satisfied with the electric range. Heating is fast, looks really good also. Inside the oven, its spacious, Under storage is small.
I would recommend this to a friendLove this stove
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and it has a smart control so i am able to know when the oven is ready for me with a text message!! Amazing feature!!
I would recommend this to a friend- Pros mentioned:Heating speed
Great stove
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. A little hard to clean but great stove. Gets hot fast also
I would recommend this to a friend - Pros mentioned:Overall performance
Wonderful range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new range. Love the fact that it has 5 burners one being a warmer snd two others that hsve a large burner and smaller burner. Oven is large . Nice clean look.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there SAMMANCHESTER! Thanks for your wonderful review! ^Ty
electric range
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice stove for the price. self cleaning and glass top
I would recommend this to a friend- Pros mentioned:Wifi
Love Wi-Fi in it.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the WiFi future in this one, to being able to Turin and off from my phone!
I would recommend this to a friend Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really good, affordable and it is smart. I like it.
I would recommend this to a friend- Pros mentioned:Overall performance
LOVE IT !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.REALLY HAPPY WITH THIS STOVE . I LOVE IT ! Would definitely refer to my friends and family.
I would recommend this to a friend - Pros mentioned:Rapid boil
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints at all. I have this one for few months now
I would recommend this to a friend Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Product was better than description. The fact my phone can connect to my oven is so convenient
I would recommend this to a friend- Pros mentioned:Heating speed
Great stove.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect stove. Gets super hot quickly. Would but again.
I would recommend this to a friend