Customer Ratings & Reviews
- Model:
- NE63A6311SG/AA
- SKU:
- 6447876
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 6.3 cu. ft. Freestanding Electric Range's overall performance and ease of use. Many appreciate the rapid boil feature, self-cleaning function, sleek design, and WiFi connectivity. However, some customers have expressed concerns about the glass top, difficulty cleaning the cooktop, the size of the drawer, and the control panel. A few customers also mentioned the timer's volume.
This summary was generated by AI based on customer reviews.
Nice oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice large oven. Bigger than other one we had. 7 different shelf options. Top heats great and even. Easy for spills to wipe up, but to completely get the marks it leaves not so easy to clean.
I would recommend this to a friendStove review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove. The only thing I don’t like is pressing the buttons you have to really press into it. Other then that it’s cute when it alerts you. Also setting up the app for the stove is proving to be very difficult
I would recommend this to a friendSamsung range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great range. We love the flat cook top and the large pot/small pot option. Couldn’t connect to blue tooth, but not a big deal. Had to go online to get complete manual.
I would recommend this to a friendCooking Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range, even cooking, fast boil. Love the fact it let's you know when the oven is ready.
I would recommend this to a friendNo keypad lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the stove top and look. The oven and operation are great features. Do not like that keypad does light up and connecting Wi-Fi has been difficult.
I would recommend this to a friendnew range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we really like this range. it was a replacement for a Samsung range that we had for many years. but one thing i don't like is the touch panel that you have too push hard for it too respond.
I would recommend this to a friendEverything I wanted!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove; had to give up my stove after 26 years and was very picky about what I wanted. I told the Best Buy assistant what I wanted; he gave me 3 choices and I chose this one.
I would recommend this to a friendGood range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range seems to be a solid, does everything we ask from it and looks great. However it took 4 deliveries from bestbuy/geek squad to not bring us a damaged oven so that was disappointing.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Pnzr! Thanks for sharing your experience with us. ^Ty
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the extra oven space- I was able to cook a ham & turkey at the same time!
I would recommend this to a friendsamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good as have had it only a couple of months
I would recommend this to a friendBrand response from Samsung
Posted .Hi MarvinW,
Thank you for your observation of our range. Should you need any support, please don't hesitate to contact us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
Review of Samsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with our purchase. Geek squad did a great job delivering and installing. The only thing negative I would mention is they forgot to give me the booklet that came with the stove
I would recommend this to a friendBrand response from Samsung
Posted .Hello RhondaP, thanks for sharing your Samsung range experience with us! ^Ty
Love my new stove!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove, but kind of hard to keep clean. Wish there was a liner or stove cover that could catch splatters while cooking. Have to wait until completely cooled to clean thoroughly after each use.
I would recommend this to a friendNice look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range. Had an older black range that the screen went out in. Appliance repair guy wanted over $400 bucks so upgrade to stainless new range for a couple hundred dollars more.
I would recommend this to a friendThe one to choose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice modern range. It does everything. The air fryer makes it complete.
I would recommend this to a friendBig D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent,,, Good oven really works good Light and size were great doors open real soft and firmly Is temperature control work great
I would recommend this to a friendJingle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the stove of my dreams!. I love the jingle it plays when its preheated.
I would recommend this to a friend- Cons mentioned:Cooktop
Looked nice but not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this stove for 4 months took delivery in march 12 Stove worked properly. By end of May one of the burners gave out. By the end of June the display gave out.the light in the stove stay on there's a hunming noise that’s coming out the back of the stove. I have to unplug every night. The warmer in the middle stay on. And i feel like touching the stove gives you a small shock. This thing is a fire hazard stay clear.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Julio,
We want to inquire more about what occurs with the range and would like to assist as soon as possible.
We recommend contacting us via the options below to speak with a live representative to assist you better with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very smooth process extremely nice workers who helped me purchase and who delivered.
I would recommend this to a friend- Cons mentioned:Glass top
samsung oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good oven, however first day, it stained very easily, only boiled water...hard to keep surface clean, white spots everywhere not too happy...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I would have a hard time with that too. We are always looking for areas in which we can improve our products and it is only through feedback from customers like yourself that we are able to make our products better. I am including a link to a helpful guide to assist you with cleaning and caring for the cooktop (https://bit.ly/3ouE02S). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143957161) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Looking Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with the full set of Samsung appliances. I remodeled a condo and put in new white cabinets with granite counters and these look great! Time will tell how well they work.
I would recommend this to a friend