Customer Ratings & Reviews
- Model:
- NE63A6311SG/AA
- SKU:
- 6447876
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers value the overall performance and ease of use of the 6.3 cu. ft. Freestanding Electric Range. Many appreciate the rapid heating and boiling capabilities, as well as the convenience of the WiFi and self-cleaning features. However, some customers have expressed concerns about the glass top's appearance and the difficulty in cleaning the cooktop, while others have noted issues with the drawer size and control panel.
This summary was generated by AI based on customer reviews.
EKO
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, I love the wireless control and less power consumption
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and seems to work good so far. Good value
I would recommend this to a friendNice stove and a good price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good purchase and works well. The one thing i don’t like is the burners don’t slow down quick enough when you lower the heat.
I would recommend this to a friendGood oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good oven, but we had to pay extra costs because our warranty only covered a replacement and their were no other Im options but this. It IS a good oven, nothing fancy other than Bluetooth which is cool.
I would recommend this to a friendSamsung Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the range looked good but you have to be Tech savvy to set the clock and operate the oven. With manuals no longer with the products we could not use this range. We sent it back the following day for another range.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for choosing Samsung for your range needs, KimC. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the range. We would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
Good but you have to use the smart features
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this stove but the only reason that I gave it a 4 star rating is that you have to have the Samsung app to work the clock.
I would recommend this to a friendVery happy we choose this model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this stove, it preheats quickly and so far everything works great.
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have really enjoyed our new stove. It is so easy to clean. The oven bakes everything evenly.
I would recommend this to a friendSamsung Electric Range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my old electric range as it gave up on me, so far i am very pleased with my purchase.
I would recommend this to a friendSo far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had it a week. We moved back into our home today and I will update or post another review after some use. So far I just know its beautiful and fits our kitchen perfectly
I would recommend this to a friendSamsung Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the range I bought. Double ring elements are surprisingly very convenient for use.
I would recommend this to a friendLove this Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this Range is great. I love the proof button because I make alot of baked yeast items. Love it.
I would recommend this to a friendSamsung glass top stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean ,no bottom elements in the oven,large enough to cook a big family dinner
I would recommend this to a friendgood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really good, however, cannot switch on remotely from the app. i understand thats a safety feature, but its one of the things i was hoping to be able to do.
I would recommend this to a friendPerfect stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most beautiful stove I’ve ever purchased… well the only! It’s sleek, it’s nice, it’s fast. It even comes with a warmer in the middle. I’ve been cooking so much lately because of it. Def recommend!
I would recommend this to a friend- Cons mentioned:Cooktop
Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't find inside light and stain easy on the inside of oven
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TraceyC,
We understand the challenges we encounter when using the range. Let us provide you with the details you need.
Here is a link to help you clean the oven. Please see each section, follow the steps and click the hyperlinks for further help.
How to clean your Samsung oven.
https://www.samsung.com/us/support/answer/ANS00049011/
Please see the "Introducing your new range" section, number 8, on page 21 of the user's manual, to help you find the oven light.
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240112152508654/O_01._NE63A6311_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147035836 to help our team pull up your information.
Have a great day.
^Aloe
Stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice for long run. I recommend everyone this.
I would recommend this to a friendHAPPY CUSTOMER
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE MY STOVE. WORKS GREAT AND IT'S PERFECT FOR MY NEW REMODELED KITCHEN. THANK YOU BEST BUY.
I would recommend this to a friendWonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove. I wish I could enjoy all the perks of controlling it with my phone but I think that is more to do with my crappy internet than the actual stove.
I would recommend this to a friendNice oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice large oven. Bigger than other one we had. 7 different shelf options. Top heats great and even. Easy for spills to wipe up, but to completely get the marks it leaves not so easy to clean.
I would recommend this to a friend