Customer Ratings & Reviews
- Model:
- NE63A6311SG/AA
- SKU:
- 6447876
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 6.3 cu. ft. Freestanding Electric Range's overall performance and ease of use. Many appreciate the rapid boil feature, self-cleaning function, sleek design, and WiFi connectivity. However, some customers have expressed concerns about the glass top, difficulty cleaning the cooktop, the size of the drawer, and the control panel. A few customers also mentioned the timer's volume.
This summary was generated by AI based on customer reviews.
Samsung stove top
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up beautifully, I love the modern look of the stainless steel, and we paired it with the microwave that goes awesome with the stove
I would recommend this to a friendGreat stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great stove, the only issue I had with it would be that it says it comes with a power cord and it does not. If it wasnt for that 5 stars.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there! Thanks for your review! ^Ty
stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just what i was looking for - delivery was perfect and on time - the store name says it all BEST BUY - people there are great
I would recommend this to a friendGreat Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, works very well, slid in perfectly and has a modern, yet elegant, look and feel to it.
I would recommend this to a friendwatch the burners.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the burners, especially the keep warm center one. I have trouble watching the speed of boiling liquid. It happens very quickly.
I would recommend this to a friendMy Christmas gift.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the many practical features it affords. Always wanted a smooth stove top and this is ideal. Thoroughly enjoying it.
I would recommend this to a friendBad display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove but the display went out after two weeks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment about the range's display. Let's look into this, JeffreyN.
We highly recommend performing the troubleshooting steps from the link below to help rectify and elevate how the oven display performs.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed:
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148631845, to help our team pull up your information.
Have a great day!
^Chrystel
Nancy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my stove and it works great. Cooks and bakes great.
I would recommend this to a friendKitchen oven.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and excellent. It works really nicely and pretty fast.
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a stove works good very small draw on bottom overall good
I would recommend this to a friendNew and modern and works perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove and oven work perfectly so far. However it takes a constant effort to keep the top surface of the stove clean.
I would recommend this to a friendNice stove, great look.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven and stove . We purchased this before we sold our house and it really improved the look of the kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there HSVSpaceCadet, thank you for your feedback on your Samsung Range. I am so glad you appreciate all the thought we put into our design and assembly. Thank you for choosing Samsung and we welcome you to our community. ^Brad
Another Samsung product in my house!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, So good. Oven not as large and the racks are tilted so thats why it is smaller
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The burners and oven heat up twice as fast as my last stove. Oven clean up feature wirks flawlessly also.
I would recommend this to a friendGreat but
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the finish was easy to install and came with almost everything needed
I would recommend this to a friendStove
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the multiple burners and the easy features The volume on the alarms is louder that is good!
I would recommend this to a friendGreat kitchen addition!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls were a little hard to figure out at first, but now we really love our range!
I would recommend this to a friendBroke down within 2 weeks expensive is not always
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once they installed the stove alot of issues arose with now only one of the burner working. The oven isn't even usable!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Miranda,
We understand the importance of a reliable range. Allow us to help.
We recommend checking this guide to help you. Please click on the embedded word.
One burner on the cooktop does not work
https://www.samsung.com/us/support/troubleshooting/TSG01001949/#a-radiant-element-on-the-electric-cooktop-does-not-work
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151528514) to help our team pull up your information.
Have a great day.
^Camille
Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job! Was quick and set up range nicely. I had to change date several time and they were always nice about it.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove it has been great for our daily necessities.
I would recommend this to a friend