Customer Ratings & Reviews
- Model:
- NE63A6311SG/AA
- SKU:
- 6447876
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 6.3 cu. ft. Freestanding Electric Range's overall performance and ease of use. Many appreciate the rapid boil feature, self-cleaning function, sleek design, and WiFi connectivity. However, some customers have expressed concerns about the glass top, difficulty cleaning the cooktop, the size of the drawer, and the control panel. A few customers also mentioned the timer's volume.
This summary was generated by AI based on customer reviews.
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Worked exactly how it is suppose to
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the money Love the features Great price
I would recommend this to a friendBest Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was great. Good prices. Saved us from an other Big Bkx stores mistake.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! We're happy to hear that your purchase of this Samsung range worked out for you all! ^Ty
New Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit definitely heats and cooks to expectations.
I would recommend this to a friendGreat range for a great price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice range. works very well and we are pleased with our purchase.
I would recommend this to a friendSamsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service was quick and did a very good job
I would recommend this to a friendSamsung Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of my updated stove. I recommend this product.
I would recommend this to a friendstove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first stove deliver was damage the second was fine
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Great features and easy ti use. I recommend!
I would recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons dont work right when tou press them. The timer doesnt want to reset after it goes off. The oven doesnt calibrate to the proper setting...its way off. I was sent to the chat to get help to come and fix it and basically was ghosted they just stopped chatting and then it said since i had not responded it ended...i was responding the whole time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Wanda D,
We understand how frustrating it can be when a product isn’t working as expected, and we’re here to help.
I have shared a Samsung link below that can help with your experience with the buttons and timer concerns.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
In addition, the Samsung link below can be utilized to perform a calibration. Skip the first three steps and go directly to step number four and five.
What temperature issue is your oven experiencing?
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149567181 to help our team pull up your information.
Leo
Nice stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove just dont have light button on display nice you can use 4 big pots..
I would recommend this to a friendGreat range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range, super simple and easy to use, yet sleek looking.
I would recommend this to a friendBought 5 Samsung Appliances from Best Bu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendNice but a pain to keep clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. I really cant complain so far other than the fingerprints.
I would recommend this to a friend- Pros mentioned:Overall performance
Nice 5 burner range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this oven for a little over a week now and love it. The order and delivery experience was smooth and the oven looks good in my kitchen and I enjoy its features.
I would recommend this to a friend Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but was a little dented in on the sides when we received it
I would recommend this to a friendBrand response from Samsung
Posted .Hello Tph0008, thanks for your review! ^Ty
Looks and works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven and stove. The griddle feature is great for pancakes.
I would recommend this to a friendNew stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove! Looks just like the picture and love the finish
I would recommend this to a friendBeautiful Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Range looks great. Easy to hookup. Range cooks quickly.
I would recommend this to a friendI like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a while to be delivered but the range is good overall
I would recommend this to a friend