Customer Ratings & Reviews
- Model:
- NE63A6311SG/AA
- SKU:
- 6447876
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers value the overall performance and ease of use of the 6.3 cu. ft. Freestanding Electric Range. Many appreciate the rapid heating and boiling capabilities, as well as the convenience of the WiFi and self-cleaning features. However, some customers have expressed concerns about the glass top's appearance and the difficulty in cleaning the cooktop, while others have noted issues with the drawer size and control panel.
This summary was generated by AI based on customer reviews.
Bad display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove but the display went out after two weeks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment about the range's display. Let's look into this, JeffreyN.
We highly recommend performing the troubleshooting steps from the link below to help rectify and elevate how the oven display performs.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed:
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148631845, to help our team pull up your information.
Have a great day!
^Chrystel
Great Electric Range!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with our new range! The features are great!
I would recommend this to a friendno title at this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT is great and faster in cooking. and more fancy and up to date
I would recommend this to a friendChester
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am looking forward to use my new stove when I get it delivered.
I would recommend this to a friendElectric stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good, easy to operate, good color, strong, ni
I would recommend this to a friend- Cons mentioned:Control panel
Do Not Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this oven 14 months ago and all the letters on the control panel along with the numbers have disappeared. This is a defect in their control panel - I have only used water to clean it. They will not replace or help me. Do not buy this oven.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tinker,
Thank you for purchasing this Samsung range model 14 months ago. We understand your point of view about numbers and lettering on the control panel disappearing.
The vent for your oven is next to the control panel. So, when the oven is in use, the control panel will get warm. Over time, the markings may get removed especially when they get wiped with a dry/wet cloth.
To assist better with what you have experienced with the control panel, please feel free to get back to us at your most convenient time via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this number 1145129579, and it will help our team pull up your information.
Leo
Kool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well in the kitchen. New with Digital Touch and cooks very well
I would recommend this to a friendGreat range for a great price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice range. works very well and we are pleased with our purchase.
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the money Love the features Great price
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Worked exactly how it is suppose to
I would recommend this to a friendSamsung Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of my updated stove. I recommend this product.
I would recommend this to a friendSpeedy rapid boil, smooth operation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our initial review of this range is excellent, only used it 5 or 6 times. Overall the cook top functions are very precise & operate smoothly. The oven is very large & easy to use.
I would recommend this to a friendSamsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service was quick and did a very good job
I would recommend this to a friendUser manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could have used a user guide in how to operate buttons
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Great features and easy ti use. I recommend!
I would recommend this to a friendstove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first stove deliver was damage the second was fine
I would recommend this to a friendLooks and works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven and stove. The griddle feature is great for pancakes.
I would recommend this to a friendNew Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit definitely heats and cooks to expectations.
I would recommend this to a friendNice stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove just dont have light button on display nice you can use 4 big pots..
I would recommend this to a friendNew stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove! Looks just like the picture and love the finish
I would recommend this to a friend