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Customer Ratings & Reviews

Samsung - 60" Class (60" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1061 reviews

95%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 206 Reviews
  • Rating: 4 out of 5 stars

    Good purchase for the money

    Posted
    whateverreason
    • Verified PurchaserVerified Purchase

    My 48" screen TV was bought about 15 years ago and it was slowly dying. Samsung started running some black Friday deals on their TV's throughout the month of December. I did my research online, looked at plenty of opinions on Samsung TV's as well as others. I wasn't going to make a final decision until I saw them in the store and I was able to compare. I am very happy with my choice! This is a mid-level (price) 60" flat screen that has very good clarity and plenty of options if you are into a smart TV. One article I read before purchasing said most people are not happy with their choice of TV because they bought 1 screen size too small. I kept this in mind when purchasing as I originally was going to get a 55" screen. The next size up was the smart move. The one negative would be when there is an abundance of black on the screen you can see more pixels. I also noticed in the beginning some blurs when there was quick movements but I seem to be used to that now and it is not an issue. Just as with most if not all flat screen TV's, make sure you plan to get a decent sound bar or similar system. It will make the experience that much better.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Picture- Bought Open Box

    Posted
    BestBuyHelp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this TV open-box and it has been a good addition to my living room. The picture quality is great and I really can tell a difference with the nano-crystal pixel technology. The TV picture quality is amazing with sporting events and has a "sports mode" that makes you feel like you are at the live event. Movies and TV shows work great and are picture clear. The only downside is at times the TV can lag- as if the picture can't be displayed quickly enough from the live frame-by-frame broadcast. This happens when I am watching sporting events and there are quick movements in the broadcast. This is due to the 60hz refresh rate (most tvs have a 120hz refresh rate). You normally can reset the cable box to fix it, but that is a bit of an inconvenience and takes some time for the box to reload. Overall good value for the price, but Samsung offers a better version (the 8500) if you are willing to pay for the added benefits.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent TV

    Posted
    wilmiester
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's not 240 motion rate (only 120) Without 240, you will see pixilation or blocky imagery with fast explosive action, or watching a parade with cheerleaders with sparkly poms. It can't keep up with everything going on. The TV also has an image "stutter" on occasion. The broadcast is not fluid, but jumps around a bit here and there. I have uVerse and I think it is too blame. I've not seen the herky-jerky while watching Netflix or Amazon. No herky-jerky while watching blueray either. This TV is a drastic improvement moving from my 7 y/o plasma. The standard HD stuff is great. Streaming 4K stuff from Amazon or Netflix is a breeze and great to look at. BluRay up-convert looks great Configuration: Components, BR, uVerse routed HDMI through Onkyo Tuner, HDMI to TV input. Amazon and Netflix streaming are sourced at the TV so I optical the audio back to the tuner. Setup was a breeze. Connection to internet easy. Accessing accounts with Netflix easy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not disappointed after a few tweaks

    Posted
    jc77
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At first I had issues going from dvd/other devices to tv/satellite because the tv sound did not work when the inputs changed. Also the remote did not work when this happened. The power button was the only button that worked. It was frustrating at first until I called Samsung and was advised to turn the anynet+ setting to off. Since I did that I have not had this issue of the volume and remote not working. But why would this feature be on the tv if it does not work properly. This feature should allow the tv to automatically change inputs when for example the dvd is turned on but sound doesnt work. Now with this setting off I just manually change inputs. On a good note, after fixing this issue, I do not regret my decision because the clarity on this suhd is amazing. I just wish I bought a bigger tv. I have it connected to a bose system and couldn't be happier. I would have given a 5 star if that anynet+ feature worked.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice picture

    Posted
    mandella
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Love it! This TV has a great picture and love the smart options. I gave the TV a four star review due to the fact that the speakers just don't have the output that you would expect for a TV This size. It does come equipped with two 10w speakers. In my opinion are just not sufficient. I would recommend purchasing either a sound bar or some external speakers to be able to enjoy the full experience. Luckily I had a 20 watt LG sound bar with a subwoofer. They work perfect together. The 10 watt speakers just don't put out good sound quality. Other than that the TV is awesome and the price I paid... can't beat it! I was able to find this TV as an open box for a little under $900. No scratches dents and everything works!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture quality but not the best of sound.

    Posted
    Hotrod
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The picture Quality is awesome but not the best of sound I had to play with the settings to get it at a decent quality but I'm not too worried about it because I just hooked it up to my sound bar. one feature that I like about it is that it's DirectV ready meaning that it has a built in cable box so if DirectV is your TV provider all you would need to do is to connect it to the internet via a hard wire and call DirectV and they will guide you in downloading the software and get it going.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Somewhat better than other Samsung models

    Posted
    Theoneuwant
    • My Best Buy® Elite MemberElite Member

    Ive owned for about 2 months now and i can say i am satisfied with it so far no issues, just a reliable samsung as i owned before, I had concerns coming from a 240Hz refresh rate to a 120Hz but actually i have no notices much a difference, the one this that has impressed me is the detail in color, Im seeing colors that I've never seen before on tv also the brightness is better in this model, I got this tv for a steal, i would not have purchased if it were not for price, i was also looking at an LG 65"

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Had to Return First One

    Posted
    GTCincy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Had to return the first one as screen mirroring didn't work. Had a glitch in the software that Samsung could not fix. Had no issues with Best Buy returning the TV. They had a replacement in stock so I was never without a TV. It was a pain though, to take it down and get it back to the store. The new TV seems to be working well. Screen mirroring works as it should. The picture is great on the TV. Not much to watch in UHD yet, but when I have it is amazing. The only reason I give it a 4 only is because of the inconvenience of having to return the first one.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quality Display, 4K UHD HDR Compatible

    Posted
    cosmicnick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this HDTV specifically to view 4K UHD content. It excels at that. The display is crisp, clear and rock solid. Biggest Gripe: It knows if you have a Samsung player, and when you shut off the player, it automatically shuts off the HDTV. It also requires a reset if you want to switch to another input source. One other issue: the factory default color settings were flat and bland. I had to switch to 'Natural' and then tweak the brightness, contrast, sharpness etc. to get what I wanted.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sold performing tv with great picture quality

    Posted
    robfla
    • My Best Buy® Elite MemberElite Member

    This tv out of the box was pretty easy to set up, The menu walked you thru it all, step by step. The tv has functioned well since, has a great quality picture. The only negatives I found was the upconvert to 4K could be better, and prepare to buy a wireless keyboard to function thru the web os as doing it with the standard remote included is tediuos but works. Great buy, great price, and included the extended warranty, as this was a replacement for a 5 yr old flat screen that died....appears tv's are now throw aways per the mfg.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great smart TV

    Posted
    Andre
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Excellent picture quality and has smart TV capabilities. My only draw back was the ARC HDMI on port 1. I didn't know what ARC was, and the TV kept turning on my receiver and trying to push audio through HDMI 1 (ARC) to the receiver. This was initially frustrating until I just changed the connection. The only other drawback is the internal speakers are on the back of the TV, and you really have to turn it up high to hear anything.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It's pretty good

    Posted
    ValerieW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I don't really like the android operating system. I had a Vizio before this that I actually liked better but it died. I tried to buy another Vizio but it wasn't available so u purchased this tv. It's good. I only really use it for Netflix, Hulu plus, Amazon video and blurays and it's pretty good for all of that. I do not like the fact that it came with a basic remote. The remote is awful. It has excellent sound without a sound bar also. I think the blacks could be blacker.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice quality

    Posted
    Daniel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When my wife and I first saw this t.v. at Best buy, we were told by a blue shirt that the remote could be used as voice controlled. But that didn't turn out to be true...no voice command on the remote. Also, it's slow accessing anything online. Probably because it's too far away from my modem. That information would have been helpful if given at the store. Other than that we like this T.V. Great picture and sound so don't let them talk you into getting a sound bar for it until you try it out yourself.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost perfect

    Posted
    Wally
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The only thing that stopped me from giving 5 stars is the glare on the unit. Awesome picture once calibrated. Sound is not the greatest but that's normal for thin panel tvs. Nothing a sound bar can't fix. It's just such a pleasure watching this tv. 4k content is breathtaking. Can't wait for more 4k content to be available. Looks great above my fireplace.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid smart TV, especially for Samsung users

    Posted
    boomer
    • My Best Buy® Elite MemberElite Member

    Purchased this to upgrade from older Samsung of similar size to get Smart TV apps and features. Good connectivity and solid set of common apps apply to all users. Some video and content sharing features are limited to Samsung phone/tablet users (might work with other Androids, but if you're an iPhone users these features are irrelevant). Navigation is a bit clumsy and takes a bit of learning, even for older Samsung TV users. Bottom line: full-featured for the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love this TV for the price

    Posted
    TVGuy
    • My Best Buy® MemberMember

    I have owned this for 2 days and have watched sports, movies and played video games with it and I am very happy. Picture is awesome. Very clear and smooth (not perfect but very good). Only negative I'd say is the blacks are more like a very dark grey. If you want dark blacks you'll have to spend quite a bit more money so for the price range I am very happy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome first 4K tv, except sound out

    Posted
    Jessica
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my first 4K tv and I love it overall. It is nice to be able to adjust the picture settings. The default was "too real" for me, like it looked like we were watching a play vs tv. The one thing I don't like is that the sound out cannot be controlled by the volume control. The volume control only controls the built in speaker sound, which is slightly annoying because then you need to adjust the sound separately.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV, replaced rear projection

    Posted
    RLB64
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought a different model for delivery . Best Buy substituted this one since other was out of stock. Have seen multiple Samsung TVs, all have a good picture. Been using their monitors for years. TV has same quality. Professional reviews all over the board, but appears to be a great picture for my use. Using cable and picture quality exceeds current available input. TV has multiple inputs and great Smart TV features.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great tv for the price

    Posted
    HometheatreLifestyl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Tv is incredible however the sound is pretty average thats the only reason i didnt give 5 stars however if you hook a samsung sound bar with wireless sub up to it i have no complaints my only other problem is limeted 4k infasratsucture also get the cinnamon hdmi cable ehy spend over a $1000 on a tv and run a $10 hdmi and regardless of what everyone says there is a difference in nice hdmi cables and cheap ones

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great SHDTV

    Posted
    PhilH
    • Verified PurchaserVerified Purchase

    Surprised to find that regular 1080p shows look noticeably better on this TV than they did on the old plasma it replaced. Didn't see the point in a curved unit as it seemed to cut down on the wide angle viewing. Colors seems very accurate in bright or dim light. Using it with a Polk sound bar and woofer, so cannot speak to the speaker sound quality. Like having the built in Bluetooth.

    I would recommend this to a friend