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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the superb picture quality, 3D capabilities, and rich colors of this 65-inch 4K Ultra HD TV. The ease of use, including setup and intuitive remote control, are also frequently praised. While some users mention screen glare as a drawback, and others express some concerns about the Smart TV functionality, the overwhelmingly positive feedback centers on the visual experience and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,210 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an old Samsung for 8 years and decided to upgrade. This TV all I thought it would be and more. Great features, easy to use, and the BEST picture of any TV I scouted.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with our new Samsung SUHD TV. The picture clarity and color spectrum are truly amazing from the brightest colors to the deepest blacks....WOW! This is our first "Smart TV" and we're learning what it's all about. There's not much you can't do with that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This at av is great. It feels like you are right there....not watching TV. Beautiful color and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV so far. Had it about one month. Picture is beautiful (especially Amazon and Netflix 4K) and the sound is better than I expected. Smart hub is very convenient and apps have all worked as expected. Remote is different but works well once you get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful 4K television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out with the top model Samsung 4K television. I ended up returning it due to buyers remorse. I finally decided on this model. It's beautiful and I can't tell the difference in picture from the previous top of the line model. I saved $2000 and kept the same great picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great but,,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation instructions need to just be flushed. A picture is not a set up list. Nothing labeled, no instructions what so ever. It took forever just to find the power plug inlet. NOT acceptable for a 2600.oo purchase. The tv itself is fine. How it actually hooks up and what it's capabilities are SUCK because you only get hints. They left all responsibility to you to figure it out or use the internet. NOT acceptable. Spend a few pesos and print a decent manual for the tv please

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV installed easy. Easier setup for multiple devices since you have the box that extends to entertainment center. I looked for a longer cord however i have not found where they sell a longer connection. Besides that the TV seems to be a great TV. I am a fan of the "Soap Opera" view. This was turned off when i got it which i thought it made the TV like pix-elated but after turning it on it seems to be a lot better. Great Picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great concept with the smarthub.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. The smarthub can be somewhat overwhelming if you are not technically savvy. We have had this TV for a month and with some technical help and small tweaks with the sound and picture. We get a great picture with this TV. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is incredible. The picture is absolutely amazing - it's a HUGE upgrade from my last TV which was a 50" Plasma HD screen. And the crazy thing is the picture will get even better once the Ultra HD boxes are available through the cable and satellite dish providers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture on this TV was the highest in the store! It is beautiful and it feels as if you are in the screen. Only one other TV had better quality and that was OLED. For the price, this is a definite winner. Grab this while its on sale! Im sure they wont last!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cant go wrong with a Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third Samsung. Have been very pleased with the product. Wanted a 4k TV that was future proof . This one fits the bill. Excellent life like picture. Using an antenna to receive 1080 signal- but there is a clear difference in image quality verses our old plasma.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After failing to get this particular model on Black Friday, I looked at several other brands but kept hoping this would be on sale again because this was the best tv I saw for up to twice the price. It finally went on sale again and I was able to get it for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this TV for about a month and we love it. The uhd upscale is phenominal for hd content, not so much for sd content. Only problem is the little box that all the connections are made through. If you are wanting a clean wall mount, this box will cause you grief.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    a bit pricey, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture, seen from most anywhere in the room. Good sound (speakers are facing forward, as opposed to some models where they're in the rear or sides). Haven't tried 3D yet, but integrated easily and quickly with the new Tivo Bolt, and screen mirroring/input option lets me play videos from my cellphone. Thanks, Best Buy, for honoring the price match, since you lowered the price significantly shortly after I bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture clarity is remarkable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always like Samsung products and once again they do not disappoint. The picture is so clear and controls are easy to use. We had Best Buy install the television on the wall and their team was exceptional. Very courteous and took time to explain every question we had.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Great LED HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale and I'm very impressed with this TV and the 4K OMG you can't go wrong with Samsung it has so many features HD 3-D 4K Smart TV Smart Remote Netflix the list goes on I love how I can press extra on my remote and see live tweets about the show I'm watching

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible Picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped for months as I was building a custom home and wanted the very best state of the art TV. The J-8500 has met my criteria and excelled beyond my expectations! Crisp Picture: The upscaling provides a much better quality picture that 1080 p that I had previously.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Samsung 65" 4K JS8500 for my Den and am extremely happy with my choice of TV. Picture is excellent, SmartHub is a very nice addition and having the fully lighted screen is very nice. Excellent Television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstandingly! Excited with purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been researching the purchase of a new television over the last few months. The Samsung product stood above the rest so when I found it on sale, there was no question that I had to move on the purchase. The quality of the picture is amazing and the apps plentiful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I did a lot of research before purchasing this TV and we made a great choice. I have always loved Samsung and this one does not disappoint. The picture is gorgeous and the TV is ultra thin which was a requirement of ours due to the space it needed to fit.

    I would recommend this to a friend
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