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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2210 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the superb picture quality, 3D capabilities, and rich colors of this 65-inch 4K Ultra HD TV. The ease of use, including setup and intuitive remote control, are also frequently praised. While some users mention screen glare as a drawback, and others express some concerns about the Smart TV functionality, the overwhelmingly positive feedback centers on the visual experience and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,210 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these for a conference room multimedia setup. They have a very clear crisp picture. Definitely recommend them for someone looking for a professional, sleek-look to fancy up a conference room space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this TV. The picture is perfect, but most of all my family enjoys streaming videos from youtube

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp contrast, bright colors and 4k video is just like the demo in store. Bought it in sale for a bargain at $1,999

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First 4K TV. Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K 65' TV. Best Buy ever. Hooked up to surround sound. Picture pops out of screen. Great for watching ball games too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is a Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the deep colors to the overall sharp images, this tv is the best I've seen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at a lot of 4K TV's and this one stood out above the rest. I couldn't be happier with this TV it is Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Love the TV, HATE the experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought a Samsung 60js7000 from BB in Commack NY in November, Black Friday sale. I was very happy with the tv until the panel went bad, I called BB and they agreed to exchange it with no problems. I changed it for a Sony 65x850c, while there I asked the manager, sales associate and the customer service associate, if I could return the set if I was unhappy with it, knowing I just exchanged a defective set. They all said yes and I have 45 days to return it being an elite plus member..... I liked the picture better on the Samsung (just a personal preference). I saw a Samsung 65js8500 open box 3 days later at another BB at an amazing low price, so I went and picked that set up. When I went to the BB in Commack to return the Sony, I was told I can't return it, only exchange it, when I told them I was exchanging it and I just picked up another set at another BB they didn't care and told me I should have bought the other set in Commack, they didn't have that set in an open box. All the managers surrounded me insisting they won't take it back, they didn't care I would have 2 sets and I was told I that I can return it, my receipt also said I can return it, when I asked them why they won't take it back the manager replied "I'm the manager and I don't have to take it back if I don't want too" after about an hour of talking I left with the set, shaking after the experience I had (I am not a youngster) I went to the other BB (quite a distance away) I bought the 65js8500 from and they took it back no questions asked, they didn't even know I bought a set there the day before. I will never step foot in the Commack store again, the customer service there is atrocious, they hired the wrong people to represent that location. All in all I have the 65jh8500 2 days and I love the set but despise Best Buy at the Commack location. I check the box that says would I recommend this to a friend and I said yes but stay out of the Commack location.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 65 inch SUHD TV has an amazing picture

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best TV I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took at lot of time researching my next TV purchase. The quality and depth of the blacks in this TV are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great on this TV, it is a vast improvement over my previous Samsung. Great deal for the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Easy Set up, Perfect Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the TV was great. Setup and hooking up to my Wi-Fi was fast and easy. No problems or complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture. I would recommend this tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the quality of this tv. There is a little jutter here or there but not very noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Excellent color and brightness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is amazing. Fantastic in a bright room. Internet features with remote are fast and user friendly. Only thing it could do better with is motion. After a little motion control tweaking it looks fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture on this TV. It's a great set would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. TV. EVER! No question, the best tv out there right now. Perfect picture and all of the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV on market for price hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 8500 series has one of the best pictures on the market!!! True colors fast processor unbelievable picture.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. Amazing picture quality. Colors are vibrant. Remote is super multifunctional and intergrated well with the APP's. Wirelessly stream over wifi and very easy to set up. Sound quality could be better, but can't complain. In general great technology and a gret buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and a great quality picture and sound. I did a lot of research and feel I made the right choice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    World Class TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is incredible, more real than life. The silver boarder makes the TV look like a part of the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv which is an upgrade from a 65" dlp tv. The picture is bright, clear, and a pleasure to watch.

    I would recommend this to a friend
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