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Customer Ratings & Reviews

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The comparable value price is $429.99

Customer reviews

Rating 4.7 out of 5 stars with 4968 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 4,968 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great value and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, value and price. Great HD and 4k video quality on smart tv. Missing numbers on remote, Wish i didn’t have to scroll/flip through channels to get to the channel i want. Wish smart tv had voice commands. Other than that, great tv. Samsung tv plus app is a great streaming service that has popular free channels that you would usually pay a fee for. Glad i went with 65 inch. Sound is good. But not the best. Would definitely recommend surround sound with this tv to add to the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung crystal TV UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV no matter the size the quality of the product and the image quality is good, I like it because it is easy to use and its interface is very good. The remote control is of good quality, it withstands falls very well and does not fail at all

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Smart Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv with nice color and easy access to Movies with all kinds of different features!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    4.7 stars!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying this tv! The size is great and for the price I got it on sale, you can’t beat it! I would say this is a 4.7 star item only because the tv speakers are meh. It’s not enough to drop it to 4 stars so it gets the 5. The picture is great, the set up is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase, completely worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent visuals for a budget price! Continues to serve me well after 2 years of use! Easy to use user interface! Just make sure you get a keyboard or a tv remote with a microphone, the one it comes with doesn’t have a mic, so searching on YouTube etc is a bit cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I am SO glad I bought this!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Samsung TV. I love how easy it was to program. I love the built-in Samsung Tv Plus channels (who doesn’t love The Price Is Right/Bin Barker Era 24/7 on ch 1140). I love everything about this TV. Programming it was easy, the remote is unbelievably small but you get used to it. I HIGHLY recommend this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great big TV at a good deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Got it at a good price at Best Buy. It was easy to connect the antenna cable and get the live TV channels programmed in a few minutes. Then connecting to the Wi-Fi was also very fast with the TV's software making it easy with the QR codes that you could login then with the phone. The picture quality is great, sound and it's modes are really good. The remote control has very few buttons and you can control everything with those in conjunction with the TV's smart menu. There's no microphone on the remote though, but think there's one on the TV which I'm yet to explore. The screen looks a bit plasticky and wavy from some angles, but that matt finish also makes it less reflective if there are bright lights in the room, especially when you want to watch it at night in low light. I was able to fit it in my SUV while picking up from Best Buy. Special appreciation to Best Buy staff for taking it outside carefully and helping load it in the car. The carton dimensions are 63 2/8 x 37 x 7 inches, if it helps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a little bit of time but it’s the perfect size for my living room. The quality of the image is very good , clear , the colors are vibrant . I have it mounted on the wall and it has not giving me any issues . The price was great as well, added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Picture Quality and Smart Features

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV is incredible! The 4K picture quality is super sharp, and the colors look vibrant and realistic. The sound is clear, and the Smart Tizen system runs smoothly and is easy to use. Streaming apps open fast and switching between inputs is effortless. Perfect for movies and gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything does what I want it to do. It looks good and sounds good. My only issue with it is that I was expecting a voice-controlled remote. Sure, I can download another app, but I prefer that functionality within the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    65" CU7000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the money. Easy to setup for most users. Could be difficult for someone that isn't tech savvy. The remote is close to useless. You must explore the remote to figure the buttons out to be able to use it. Little to no instructions on how to do anything.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Samsung Excellence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an aging TV that was super heavy and the picture was not as clear. Wanted to stay with Samsung and this option is incredible and the picture is so clear. Very satisfied. The only issue is the volume isn't consistent when changing channels.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi voice of JA,

      It's great that you are enjoying your new CU7000 TV's 4K picture. Your feedback is very much appreciated!

      Regarding the volume being inconsistent, that is likely due to a feature called Auto Volume which adjusts with the content you are watching. To turn this feature off, go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      I hope this tip helps you enjoy your new product!

      If you need more help or have any questions you can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv has crisp picture good sound only thing I don’t like in the small remote… it always changes the station what I’m watching something

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with easy function. Great picture and great price. Volume is a little low just have to turn up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great for first time moving out on your own , it has good picture quality and I love the apps that I can add and organize , easy to swap to my Xbox as well and pairs good with my Bose sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture Great Value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung TVs! Bought this tv for grandma and absolutely loves it! Great picture good sound and easy to navigate and set up. Purchasing sound bar next!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent price for a great TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, for the price this tv is really vibrant. Easy to set up the settings for streaming apps. We also connected it to a Sonos system. The tv speaker itself wasn’t great, if any drawback.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung 65 inch TV CU7000 - Great value for the pr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this TV for $429 + tax and its best TV for that price.Picture quality is awesome. Looks perfect for our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and user friendly. Love the picture quality when gaming or watching movies. Amazing value for price. This tv has made family movie night exciting again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, 10/10. Super affordable and very high quality. I fall asleep with the TV on all the time and the brightness hasn't dimmed, no weird glitches happen on screen, it’s overall super dependable. Get this one

    I would recommend this to a friend
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