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Customer Ratings & Reviews

Your price for this item is $85.99
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The comparable value price is $429.99

Customer reviews

Rating 4.7 out of 5 stars with 4978 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 4,978 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love LOVE Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, excellent visuals. Looks bigger than most 65 inch tvs. Easy to use and it looks nice, all for a great price. **pretty please give me the gift card xoxo**

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, 10/10. Super affordable and very high quality. I fall asleep with the TV on all the time and the brightness hasn't dimmed, no weird glitches happen on screen, it’s overall super dependable. Get this one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Quality and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ picture quality for a significantly lower price compared to the other 65” TVs! I can’t comment on the audio as I hooked it up to a soundbar we have. The smart features of the TV make it very convenient with the Alexa compatibility. Highly recommend if you’re looking for a big screen without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this TV is so good. Samsung always does a great job, and for the price of this TV it is definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I wasn't used to anything but FireTV, the samsung setup was very easy and the phone app for controlling the TV works great. Seemed to sync better than firetv. Picture is great and layout is easy to get around.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Experience & Samsung working great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 4th Samsung TV and it’s great. It was on sale, so it was an easy choice among the top brands, and we find it to be a good value & reliable tv. We had the Geek Squad do the installation because it was on a complicated tiled wall. He techs were professional & helpful. The store Manager, A-Rod was also tremendous in figuring it all out with us! Thanks to all for your time & assisance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    spectacular television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I have made is a 66” television at the best price and with excellent clarity, excellent sound, excellent size for my home and I have verified that Samsung is one of the best brands in the world thanks to Best Baby for offering me I am fully satisfied with this television, I live it enjoying every day

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    2023 model with Tizen platform..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for a Tizen platform Samsung TV. Delivered free of charge without any suprises. Easy to setup as Samsung only can deliver. Crisp images and syncs wonderfully with any smart device..especially nice with a Samsund Android phone. This 2023 model does have the CHAT features on-screen, which syncs on your smart phone giving you real-time live chat during a TV event. Be aware this chat is in its infancy so some issues and very basic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV with LOTS of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fantastic picture quality with extremely sharp contrast and deep blacks. Remote control is a little small.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Beautiful colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Sharp image and vibrant colors. Excellent value and great for gaming on top of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv at a great price. Upgraded from the 50 inch to the 65, and I’m glad I did. Has a very good picture and I love the Samsung tv app where you can stream tons of channels. Sales person tried to get me to upgrade to the 8000 for another few hundred bucks, but honestly this tv is perfect for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv was easy to set up and use. We love it, the sound and picture quality are great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Video wall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tvs....bought 4 of them for a video wall always liked samsung tvs....well worth the money....thanks Best Buy and Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Replaced a sony bravo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a sony bravi we had purchased 18 months ago and the screen went out. A third the price without sacrificing quantity of picture. Hope it last longer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Smart tv Samsung 65"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I am really satisfied and highly recommended. Colors are fantastic. All features work great. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best tv for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really good price for this tv! Clear picture quality! So good for movies with your family. Absolutely amazing for the price can’t be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv quality is amazing, very easy to use. Great picture quality and sound. Worth ita price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Price and quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. 65 inches is much bigger than you think. The picture quality and apps were well worth the price. I have not run into any issues, the TV updates seemlessly, and looks fantastic for your favorite shows, movies and even YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture . Easy to operate. Only issue i have encountered is sometimes while watching or streaming. Have had issues where the tv freezing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LawsonB,

      We appreciate your feedback on the Samsung CU7000 TV. I'm sorry to hear you are experiencing issues with your TV freezing when streaming. Please try the below recommendations to resolve this issue.

      First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.

      Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

      I hope these tips help resolve your concerns. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my living room and absolutely love it! Great picture, great quality, and great price!

    I would recommend this to a friend
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