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Customer reviews

Rating 4.7 out of 5 stars with 5047 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 5,047 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung good. Very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and brightness. Good for video games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Quality for top dollar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great! Customer service while buying was awesome. The picture is crystal clear and it ties my living room together. Set up was super quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Perfect TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smart TV! Clear Picture! Great Value and Price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cannot Get Better For The Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super pleased. The price does not cover the value. While it’s only 4k, it works very well and is easy to setup. The picture is really pretty good. The only thing that could be better is the speakers. But with the budget price, you can get some over-the-ear headphones or a good soundbar. You can’t beat this for 65 inches and the price. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv, remote is nice even though a lot of people complain about it. Picture is awesome but that is no surprise on a Samsung tv. It’s fast, responsive, has all tha apps I want available,and the audio is great too. I will never by another tv besides a Samsung ever again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality at a good price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! This Samsung 65" replaced an old 55" HD that was dying, and I'm amazed at the UHD 4K picture quality and detail. It also is compatible with my current Samsung sound bar used with my former TV. I've been buying my home appliances from Best Buy for several years now and have never been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV,Good quality and good good price Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs I bought! You can't go wrong with Samsung TVs. And the deal and discount codes made it a good price to buy it asap! Liked it so much I bought two more the week after!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great quality screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, easy to set up, and overall good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best 2023 tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase Great quality Great price Happy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Tv for the money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Picture looks good. Streaming service log ins are quick and easy. Wifi range is decent. Cons: You must sign up for a samsung account to download apps other than whats factory installed. I have yet to get the Xfinity Steam app to play a channel on it. I have since read samsung TVs have that problem.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Steve,

      Thank you for your purchase and review of the Samsung CU7000. I'm happy that you are enjoying the 4K resolution. Regarding the Xfinity app not working, I have a few troubleshooting steps for you to try.

      1. Cold boot the TV: Hold the Power button on the remote until the TV turns off and on again. This should only take about 5 seconds.
      2. Update the TV's software. Go to Settings> All Settings> Support> Software Update.
      3. Delete the app from the TV and download it again. Navigate to Apps> Settings> Navigate to Xfinity & select Delete.
      4. Reset Smart Hub on your TV. Go to Settings> All Settings> Support> Device Care> Self Diagnosis> Reset Smart Hub. You will be prompted to enter your pin; the default PIN is 0000. Please know that by resetting your Smart Hub, you will be logged out of your Samsung Account and Streaming Apps.

      If you need more help or have any questions, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good picture quality and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy set up love the direct Apps! Simple to use and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sound, and very friendly to use, thanks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv!!! Good selle!! I love this tv. The resolutions its great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture, design, and cost make this TV the best value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My first Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is perfect. The mounting process was easy once I found the correct mount for it. The interface that Samsung uses is very easy to operate. Downloading apps and customizing the home is easy to use as well. Overall love the product super happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I've made all year. The smart TV features are quick and reliable. The picture quality is amazing and I am very happy with my purchase. The Best buy employee tried talking me out of my purchase but I stuck to my guns and am so happy I did. For the price of the purchase, the quality supercedes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Premium quality product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome premium product. So many features. their home applications could have been better designed in terms of interface but that is not a main feature. Rest everything is just perfect - picture quality, sound, frame, xbox is built in, works with mac airplay. Have been using for a month.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best affordable tv, and best picture. Great for nfl games.

    I would recommend this to a friend