Customer Ratings & Reviews
- Model:
- UN65CU7000FXZA
- SKU:
- 6537363
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
our tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up!! Great Picture Quality . We use it with a sound bar as I'm hard of hearing.
I would recommend this to a friend Works great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the quality. Works great! Would recommend if tour not wanting to spend a ton of money and still get a good picture.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv is great and the picture is nice just the speakers are not that good if you have a sound bar it make the tv much better 
I would recommend this to a friend - Pros mentioned:Ease of use
Precious
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wounderful tv love all the app that comes on the tv very easy to navigate
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65 crystal TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv like a samsung phone but huge! I recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is bright, sharp and overal a great quality tv for the price!
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just upgrading from 55 to 65 inches TV. Still getting to know the features and finding the right settings for it.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice and very helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and great price , im so happy with the product..
I would recommend this to a friend Huge Tv for a great price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv zero issues and the samsung tv apps are great for the studf that diesnt seem to stream elsewhere...spund quality from internal speakers is a little tinney. But we boight the soundbar that links right up and its amazing
I would recommend this to a friendModern Silver screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has perfect weight for one person handling. It’s also stream line .
I would recommend this to a friend- Pros mentioned:Picture quality
Simple & Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was simple, menu is logical, and picture is great. Added a Sonos Beam 2 to complete the system. Very happy.
I would recommend this to a friend - Pros mentioned:Picture quality
Go Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Very satisfied with the picture Would purchase another for the price
I would recommend this to a friend - Pros mentioned:Picture quality
Replaced old TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace our old vizio and it works great! Really great lighting and sound balance
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for it's price. Don't overlook it if shopping for a 65" TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv experience excellent picture,sound could be a little better but all around great tv
I would recommend this to a friend - Cons mentioned:Remote control
Great TV...YouTube app has glitch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV ... Remote is a bit confusing and unable to map app buttons to other apps. The YouTube app has a few bugs...unable to change video quality or add new account. Other than these minor issues, the TV is great!
I would recommend this to a friendBrand response from Samsung
Posted .Hi SPRailroadFan,
We appreciate your purchase and feedback on the CU7000 TV. I have a few recommendations that may improve your experience.
Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust the volume, and to MUTE the sound; you need to PRESS it in. If that same button is pressed for more than 1 second, the Accessibility Shortcuts appear. You can find more information regarding the remote on pages 24-26 of the full user manual.
Next, to help resolve the issue with the Youtube App, I recommend running a cold reboot on your TV. There are two ways to do this:
1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.
Next, I recommend ensuring the Youtube app is up to date by going to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Next, select the YouTube app and select "Update," if available. If the issue persists or if there is no Update available, we will try deleting and reinstalling the YouTube app. To do so, navigate to “Apps” on your Smart TV and select “Settings” from the top right corner. Next, select the app. Finally, select Delete, and select Delete again to confirm.
Then we will reinstall the app by returning to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Click on “Youtube” and then select “Reinstall.”
Also, please ensure you are running the latest Firmware update. Go to Settings> All Settings> Support> Software Update.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love it!!! Great TV for our bedroom since I’m getting older & need a bigger TV to see it easier!!
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung TV has great picture for the price and has all of the smart TV functionality that i need.
I would recommend this to a friend - Pros mentioned:Picture quality
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Tv and Picture for the price of a Samsung
I would recommend this to a friend - Pros mentioned:Picture quality
My Samsung65" smart Tizen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!clear beautiful picture. This TV is the one to purchase.
I would recommend this to a friend
