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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 467 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the picture quality, curved screen, and easy setup of the 65" Class - LED - Curved - NU8500 Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great color and rich tones, as well as the perfect size and shape of the TV. However, some customers have concerns about glare and the remote control's up and down buttons for typing in information.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 42 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    The curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 65" Class - LED - Curved - NU8500 Series - 2160p - Smart - 4K UHD TV with HDR Is a great tv of handled correctly out of the box. Gives your movie of choice a fresh new look of clarity and theatrical feel.

    I would recommend this to a friend
  • Pros mentioned:
    Curved screen, Picture quality

    Rated 4 out of 5 stars

    Great buy! Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear and the dynamic setting makes it extra bright. The curve look is appealing even when off.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Loads of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, though due to the curve it doesn't really look much bigger than the 60" it replaced. Works well with Alexa, but since it's a smart TV I guess I didn't really need to go that extra step. Picture is great, though not sure just what the curve is actually providing, wondering if it's more gimmicky than useful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good bedroom upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a bedroom upgrade. The Samsung NU8500 is a curved 4k UHD TV with good picture quality. It is versatile and performs well for a wide range of usages. It can produce deep and uniform dark scenes. It can get bright to combat glare and supports a wide color gamut which is great for HDR. It also has a low input lag and supports FreeSync for use with a PC, Xbox One X or Xbox One S. Unfortunately the image degrades when viewed at an angle, so the best picture is only reserved for those directly in front of the TV. It has great picture quality, with a high native contrast ratio that produces deep blacks well suited for a dark room. Bright room performance is good, and it gets bright enough both in SDR and HDR content, although there may be some issues with reflections. Unfortunately, due to the VA panel, it is not well suited for wide rooms due to poor viewing angles. Gray uniformity is good with a little dirty screen effect which could annoy a sports fans. It has great motion handling. It has a very fast response time, and only a short trail follows moving objects. It supports 120 fps motion interpolation, optional 60 Hz black frame insertion, and can play 24p movies without judder. However, its backlight always flickers at 240 Hz, and that introduces some unwanted duplications during motion, and because of its fast response time, some stutter can occur during low frame rate content. This isn't noticeable to most people. The TV comes with the latest version of Tizen Smart platform from Samsung, also called Smart Hub. Well-organized and easy to navigate, it provides access to numerous apps via the Samsung app store. It comes equipped with the very handy Bixby voice assistant. It has good picture quality and good motion handling, which is important in sports, gaming and PC usage. The image, however, deteriorates when viewed at an angle. The TV can handle reflections as it can get bright to overcome glare and can produce deep blacks in dark rooms. HDR content is rich in detail but local dimming is disappointing. Sports fans might notice some uniformity issues, but in most other usages this will not be an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A Good Television For The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased a Sony television with a Sony sound bar. When I got home, I could not get the sound bar to work with the television. I returned the units back to Best Buy and they had the same issue. So knowing Samsung makes great televisions, (Televisions and smart phones ONLY!) I decided to purchase this television with a 3 + 1 sound bar. And a few days later a 4K Blu Ray player. The curved television puts out a nice picture. Not sure the curve helps with anything. And watching 4K television is next to impossible to do with very little 4K being broadcast. You have to really purchase 4K Blu Rays. I think you may be able to stream a little as well,...but I have not found any free with my Prime membership. The sound bar system was a big disappointment. The television this was replacing (still working) was a Samsung 55” 3D television. What I found was the picture quality for this new television when not watching 4K was the exact same as the 5 year old 3D television. But the sound coming from my old 3D television alone, was just as good as the sound from the sound bar. But alas this review is for the television. And the television seems to be a good television for the about $1000 I paid for it. At this price level, you would have a hard time beating the picture quality of this television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice TV. This is the 7th Samsung TV I've purchased. The picture is awesome and as a gamer the refresh rate is awesome. Only problem is had is in the middle of a game the game mode feature turns off then back on turning the screen black for about 45 seconds. Could be a firmware issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It is ok, but didn’t wow me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television for my living room, as a size upgrade for my Samsung LED 47’. I really wasn’t fond about paying extra for the curve but they had sold out of the flat screen, so I figured I would give it a try. The color is not as vibrant as my Samsung LED I replaced. When in standard mode, picture seems to go dark unless you change it to the natural or dramatic setting. If watching from an angle and not directly in front, it picks up a glare in the daytime. I love the size, though I’m use to the clarity of my previous LED and this one don’t compare to me. Delivery and set up was definitely to my satisfaction. Guys were very nice and informative. They connected all my devices and even demonstrated how to work the remote, and navigate between sources/apps. I only wish my picture could be as colorful as the ones on display in the store, without having to burn the extra energy for the dramatic setting. Overall, not a total bust, though I would have rather not paid the extra for the curve, not worth it to me. I think the flat screen would have been just fine. Yes, I did add a sound bar to get those extra sound effects, though the sound directly from the television wasn’t all that bad without it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came into the store looking for a 75” TV for my living room. After measuring, I realized that I just didn’t have the space. I went with the curved 65” instead. Am I ever glad I did. This tv is super sharp and crisp. The one knock I would give it is the sound quality. It does not appear that the built in speakers are very good quality. Once you turn the volume up past 27 or so, it starts to muffle a bit and create come feedback. Picture wise, it is an amazing TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome curves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a good price. One minor glitch, the DirecTV Now app sometimes has trouble producing sound on different channels. Hoping an update comes along soon that fixes this. Picture is spectacular though, even on non-4k media. Takes a minute or so for the upscaling to take effect but definitely worth wait!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, picture is great. The only thing I would recommend is they make the remote more like a mouse. I hate the up and down buttons to type in info. i have an older Samsung model curved tv and all you have to do is point the remote to the letter and click, so much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    AWESOME TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say anything bad about this tv. What I can do is say how awesome the picture is. I get so any compliments on how real people look on the screen. Have not had a problem what so ever with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV went out after Christmas- luckily this was still on sale. Set up was simple - picture is great. Still fine tuning the setup but happy we bought.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far so good, I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in learning process. The tv it’s a bit different from my previous one. But, I’m enjoying the clarity, the details and the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good television! Easy to use and set up. Only negative thing about it is that it is hard to clean and get smudges off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great 4K Curved TV at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was every bit of what I was told by the sales person at Best Buy. Was easy to setup and easy to program.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we are very pleased with the TV. Very good picture quality. Experiencing some recent audio issues

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for family room

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great TV for the family room , size is perfect and the geek squad installed it quickly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the big screen...very nice. Does cause static on my Samsung sound bar...not sure why...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would try the curved TV, glad I did. Easy to set up and really Iike the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great picture. They do get you by how they have the TVs on display calibrated

    I would recommend this to a friend