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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.7 out of 5 stars with 881 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color, easy setup, remote control, price, and design of the 65" Class - LED - Q7F Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great TV and picture quality, fantastic color, easy setup, and nice remote control. Some customers, however, have concerns about screen issues and the TV being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 881 reviews
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were sure if we should go with the 55 or 65" but ended up getting the larger one as our son said there was no such thing as a to big TV. Geek squad was great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED to Samsung QLED replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65" LG was turning itself on and off and it had a burn-in along the crawl line at the bottom. I replaced it with a 65" Samsung QLED and am quite satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and color great, only problem is the "smart remote". not always but at times if I say "Channel 1004" (or any number) 1004 will appear on the screen but the TV will go to 10 or 104 or 100. I've gone back to using the cable remote to change channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are strikingly sharp and vivid. The dynamic setting provides a viewer the closest to “being there” I’ve ever seen in my 60 years of television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Waited a long ime for the price to fall, and had to way almost a year, but glad I did. Saved over $1000.00. Worth the wait. The TV is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the QLED tv and the Klipsch sound bar. The GEEK squad did a fantastic job of installing everything quickly and neatly. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought so many things from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought a new TV they’re 65 bench there always good about taking care of you if something doesn’t work I love Best Buy thank you thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding visuals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display (color/contrast/clarity) is best currently available. One negative- pixels become somewhat agitated when elements within screen quickly move.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV features. Native 4k/HDR programing from Netflix and Amazon Prime are Excellent! 4k upscaling from Fios programing is good but not great. The bezel is razor thin so the picture is virtually on the entire screen - great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv!!!!! We love it!!! Thank you geek squad for installing it in our home....price of install worth every cent!!!! Very professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size, super clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks mounted the TV and sound bar in our new home and helped us progrsm the remote. It's been great and e enjoy it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the tv, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went shopping for a 65 inch TV and since we did not know much about them we picked it for the clarity. May be over priced but we are happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't really in the market for a new television but after seeing the benefits of this type of television I had to go ahead and buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv it fit my needs what I wanted and help picking from 3 different salesmen they just helped me with pluses and minuses on all TVs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one connect box/cord was faulty and didn't work right out of the box. They wouldn't exchange just the one connect box, so I had to return the entire TV, which I had already mounted. I opted to avoid any other Samsung after this experience.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      camperkev,

      Thank you for purchasing the Samsung 65" Class Q7F 4K QLED TV. I am sorry to hear that you are experiencing issue with the faulty One Connect Box.

      Please contact Samsung immediately, as we might be able to help you by replacing the One Connect box, if that is determined the cause of the issue.
      You can reach us via one of the following options:
      1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
      2) contact us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Beautiful display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love this tv the display is better than any other tv I’ve ever owned I bought 2 and haven’t been let down by them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless keyboard and mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a duplicate of a keyboard and mouse combo I have had for a year or so. The old one works good and the new one does too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at the outlet clearance sale for half the price and it still was a current model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has so many extra features and is really fun to use!! The remote control is actually voice activated:):) So cool!!:):)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality just a little upset about hooking smart tv up to the internet. Definitly not a tv problem but internet related.

    I would recommend this to a friend
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