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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 423 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, color, and easy setup of the 65" Class - LED - Q9F Series - 2160p - Smart - 4K UHD TV with HDR. They describe the picture quality as outstanding and the colors as fantastic. Many also appreciate the simple setup process. While some find the TV to be expensive, many believe it is worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 423 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect screen for movie watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has changed the way we watch tv. It's like you can step into the picture!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture - clearer than real life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung offers the best picture, clarity and color of any TV we have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. I recommend this tv but it is kind of pricey. Best tv I’ve ever had

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 4K tv it’s the best makes my games and movies look fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I've Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity and picture quality are awesome. Up converts my cable signal as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv in the world. magnificent image, great sharpness, excellent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is extremely clear. It makes you feel you are on the field or on scene.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv easy to use. Great picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this tv the quality of picture and sound are really good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung really make great products this 4k TV is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My warranty had one month left when I had major problems with my TV. I could not fix the problem anymore by myself. After three visits from the Geek Squad, I was presented with a new 65" Samsung Smart TV. So far, I am still experimenting with it and enjoying TV with no problems. I always shop at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV For Man Cave !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Picture & easy setup . It's everything I'm looking for in a TV ...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, picture is clear. Feels like the action is in my living room!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing quality I just hope it last longer than the Q7 series.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for the price......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV below price and works great and picture is the best for far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Gaming 4K tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing on Cable, Movies and especially Xbox One X.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Big Screen. Samsung 65in. 4K

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our awesome Samsung Big Screen! Best Buy Reps are excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Q9 65in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great picture. Watching the NCAA’s has been like being there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best non oled tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 2018 Q7 Q8 and Q9. Trust me.... Pay the price for the Q9. The Full Array is far superior with 400 zones Compared to 40 on the 8. Close to OLED with no burn/retention risk. The one wire tech is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Ambient mode

    Rated 4 out of 5 stars

    Decent tv but not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ambient mode is not what it's advertised to be. 2017 model might be the better financial decision. Amazing quality nonetheless.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      gamer27,

      Thank you for sharing your feedback. I am glad that you are happy with its picture quality.

      To help you enjoy the full potential of the exciting Ambient Mode, here is a link to the eManual that detailed setup and usage tips on page 57-60:
      http://downloadcenter.samsung.com/content/UM/201804/20180402122953955/ENG_US_KM2ATSCN-1.1.1.pdf

      If there is anything we can do to help you better enjoy your Q9F, please reach out to us:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      -Samsung Ambassador Samsung