Customer Ratings & Reviews
- Model:
- QN65Q9FNAFXZA
- SKU:
- 6200120
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, color, and easy setup of the 65" Class - LED - Q9F Series - 2160p - Smart - 4K UHD TV with HDR. They describe the picture quality as outstanding and the colors as fantastic. Many also appreciate the simple setup process. While some find the TV to be expensive, many believe it is worth the price.
This summary was generated by AI based on customer reviews.
Picture is great. . Aside from the dead pixels
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure this would be a much nicer TV if all the pixels worked together. However, there have been 2 batches of pixels that have gone dead on numerous occasions. There is color blending and also vertical banding when gaming. I just feel as tho $3000 should get me a quality product. This is subpar for a company like Samsung.
No, I would not recommend this to a friendSave Your Money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is excellent for LIVE TV ONLY. The Non-HD channels are beyond horrible quality; it's shocking how bad the picture quality is, actually. In addition, the screen will not adjust to proper fit. Very disappointed in this TV. The Q8F has better color, but the picture quality is identical to that of the Q9F. DO NOT RECOMMEND.
No, I would not recommend this to a friendSamsung QLED is Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.QLED 9 - 2017 model. Gray scaling issue, lines through out TV, had it serviced which made it worst. Google this on the internet and you will say how many people have this issue
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chris,
I am sorry for the inconvenience and issues you had with your previous generation QLED TV.
Samsung stands behind the quality and performance of every product we manufacture, and sincerely apologize for the unfortunate experience.
We invite you to personally experience the enjoyment that our 2018 Q9F series have offered to many of our customers. Please check out our complete 2018 QLED line up at:
https://www.samsung.com/us/televisions-home-theater/tvs/
If you need assistance with product selection or want to know more details of the great features, please reach out to us via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you soon.
- Samsung Ambassador