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Customer reviews

Rating 4.4 out of 5 stars with 149 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 149 reviews
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and picture frame makes it fit into the living area decor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Picture, great when on & "off"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the picture quality and overall presentation of this beautiful TV. When not watching something it presents wonderful artwork, and I have even learned how to upload my own photos using the app (easy!). Not having a wire to the box with all the ports let me put it where I want which is great. It was delivered on the day promised and box was in perfect condition. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV is far better than I expexted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Frame TV. The new wireless controller works a treat, the picture is incredible whether watching a movie or streaming, the ability to have the Frame serve as a piece of art on the wall is stunning. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blown Away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away by this Product. It looks great over my fireplace and in the art mode it adds a touch of elegance and refinement to our great room. My wife, Terri and I are both gaining new appreciation for the art and its ability to enrich our lives. The Samsung frame smart T.V. has surpassed all of our expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50/50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for the wireless, system has trouble maintaining connection, always asking us to adjust placement of box. Liked the old Frame TV better, next time we go with hard line. Good TV, great picture, love the look.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ChrisP,

      Thank you for sharing your experience with your Frame Pro TV and Wireless One Connect. If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box.

      To resolve this issue, please try the following steps:
      1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough.
      2. If the unit is powered on but still disconnected, you may need to adjust the alignment:
      o Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
      o Carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection.

      If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    SAMSUNG TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Smart TV has such a beautiful picture, it is so nice to see our own pictures on the screen too. Would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern and Minimalistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lifestyle tv. It looks great on the wall and displays art and pictures well. Streaming looks great, though this isn't the best picture you can buy. However, most buyers know what they're getting into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a new home and have had it installed less than a month. So far very happy with quality - still learning all of the capabilities on the Frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame Pro a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just fantastic if you are looking for looking for a TV that doubles as a piece of art. I replaced a Frame 55 and the Pro has a significantly better picture. The Art Store is chock full of pieces by the masters -- Renoir, Monet, Van Gogh - and the representations look very original. Have had it for two months with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great picture. I love that. The one box is wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" Frame Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to install and set up. Sound is great when paired with sound bar and that was also easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a 55 inch frame for the past 8 years. We have recently updated to the 65 inch. It has a beautiful picture. Great new features and has such clarity. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has met all expectations. The art is great and greets visitors when they enter the room versus a black TV screen. The Matte screen works wonderfully in my well lit living room. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful new TV for a remodeled room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our Frame Pro for about a month now. It took some preparation to get a recessed outlet, and tuck the power cord into the preformed grooves, but the tv hangs as flat as possible on the wall. Great (!!!) for the variety of artwork to display. We're always finding new works of art to add to our growing 'favorites' list. The remote box for HDMI, etc inputs sits nicely on a lower shelf of a table we have under the tv. We primarily use an Apple TV streaming device that we connect via the Samsung One box (exact name eludes me).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great! Love the art screen. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product from a great company

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great above the fireplace with family portraits and when we want to watch tv it switches right over. Another plus is I bought this full price and Best Buy refunded me nearly $500 when the price dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply love my new Samsung Frame Pro. Finally enjoying a great TV. The color is fantastic very clear picture. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Frame Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for us. Salesperson was very knowledgeable and easy to select.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture frame thst functions as a tv. Truly unique technology spices up any room. Buy this its def staple to a nice room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV, great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the TV so far; I've had it for about 4 weeks. The delivery process was seamless. I really enjoy the matte finish on the TV which reduces glare. The picture is very bright and a noticeable upgrade from an older TV.

    I would recommend this to a friend
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