The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 128 reviews
Rated 5 out of 5 stars
Amazing television
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV! And well worth the price! Super easy set up!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic when it works, but if you use it as an entertainment hub, with a sound bar, cable, etc. it is complex and will require complete reprogramming if you have a power failure. If you are not into “IT” don’t get this unit. I regret buying it.
We appreciate your review of Samsung’s Frame Pro TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info • Creating a Service ticket
~ Samsung Specialist
Rated 5 out of 5 stars
Great Service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Superb customer service in the store.
Precise installation of wall mounted television.
Prompt delivery and clean up.
Most strongly recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very expensive fairly basic TV if you are our purchasing it for its picture frame appearance and art store….look elsewhere. In order to mount the TV on the wall you need a recessed electric outlet, but no one at Samsung can tell where to put it so that it doesnt interfere with the wall mount. The 2-year free art store subscription does not work and this is a problem that they cannot seem to resolve. They say you can use your own photos instead, but their app to do so doesn’t work, uploading a single low profile image crashes it. The samsung TV does not work with comcast/xfinity services so if they are the only cable orovider in your area you will be paying them for stuff you cannot use. The samsung software does not play well with apple TV or Roku and constantly tries to be the home screen.
We appreciate your review of Samsung’s Frame Pro TV. So we can better understand the issues you’re experiencing and provide you with assistance specific to your setup and overall scenario, please reach out to Samsung Customer Support at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Outstanding Quality!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic TV - we absolutely love it and it looks great hanging over our fireplace!