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Customer Ratings & Reviews

Your price for this item is $1,139.99
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Customer reviews

Rating 4.7 out of 5 stars with 1204 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the 65” Class Q80C QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the value for the price and the user-friendly remote control. While some users noted minor concerns about glare and the TV stand's stability, the overwhelmingly positive feedback points to a highly satisfying viewing experience. The TV's performance in gaming and its ease of setup were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,204 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung! The picture is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Samsung TV’s and this one does not disappoint. Navigation is easy and the streaming is good quality (Spectrum). The installation crew was the best I have ever had, pleasant, neat and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Mind Blower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome size this 65". It gives me that movie theater vibe in my 10×10 room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's a Samsung, that's all that needs to be said!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really disappointed in both the Samsung TV and the service I received. My Samsung TV stopped working far earlier than it should have, and when I reached out for help, I was told I had to pay a diagnostic fee and labor costs just to confirm an issue that Samsung knows is common. Nothing was waived, and no real support was offered. I expected better from a brand like Samsung and from Best Buy’s service process. It feels unfair to spend more money just to find out whether the TV is even fixable. At this point, I wouldn’t buy another Samsung product, and I wouldn’t rely on their repair process again. Save yourself the headache. The quality doesn’t match the cost, and the support when things go wrong isn’t worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay tv, but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the "Intelligent" setting. I see no need for the tv to scan my room to figure out what the proper settings are for picture quality, brightness, etc. I prefer to adjust individual settings myself, however, this model lacks some of the options that my 12 year old tv had, such as the ability to enhance voice clarity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really nice thank you very good tv Now I am enjoying my movies every day

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture quality, great sound and appearance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant experience from beginning to end. Greeted at the door on the way in and out! My sales associate was very knowledgeable and steered me in the right direction. Very satisfied with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had quite a few Samsung products over the last 10 years and always had good success. But, this TV is phenomenal.. picture quality is exceptional, added soundbar is amazing. Great stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, great price,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought because description from online rep who guided be thru the maze and got exactly what I wanted, and it was not a short conversation, my kudos to the rep and Best Buy for having such a helpful person in their employment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! It looks slick and super responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many setup settings. Picture is great once the setup is completed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad we finally got this TV. I love it. It shows a wonderful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Live Action

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is what I expected. Nice picture for sports.Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall tv is great picture sound could be better ice size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is just perfect - the price is actually the best part .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice qled tv worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice qled quality games are amazing now have lots of fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Best Buy sales rep. - fair purchase-!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV - the Best Buy associate did an awesome job recommending the TV and the Soundbar that accompanied it! Very knowledgeable young man- polite great attitude!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying our new television. Great picture

    I would recommend this to a friend