Customer Ratings & Reviews
- Model:
- QN65Q80CAFXZA
- SKU:
- 6537330
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 65” Class Q80C QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the value for the price and the user-friendly remote control. While some users noted minor concerns about glare and the TV stand's stability, the overwhelmingly positive feedback points to a highly satisfying viewing experience. The TV's performance in gaming and its ease of setup were also frequently highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not clear and sharp. I called Samsung and they could not improve picture remotely. Best Buy was great and picked up that TV and delivered a 55" Samsung Neo QLED 4K and it is spectacular. The TV'S were both on sale. They both dropped in price and Best Buy refunded the difference.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DaveK,
We appreciate you sharing your experience with Samsung’s Q80C and detailing the reasons you have decided to replace it with a different model. Thank you for being a loyal Samsung customer.
Your feedback regarding this model is important to us and will be shared with our internal teams.
Should you have questions or need assistance with settings, setup, or features with your new Samsung Neo QLED TV, please know we are always here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv with good pic. Dealt with nice salesmen but 2 totally different opinion on best tv's.
I would recommend this to a friendSamsung smart Tv 65"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to complane i love my smart tv we are enjoy please i want to win $400 give card it can be change my life thakyou!
No, I would not recommend this to a friendSamsung review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pixel quality is spectacular. Would buy it again.
I would recommend this to a friendTV Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up by the Geek Person was exceptional. Further adjustments will need to be made for a crisp view
I would recommend this to a friendBest QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture clarity. Alexa enabled for easy access. Samsung tv plus and a host of free channels.
I would recommend this to a friend65" Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV looks great setup was easy. Took a bit of experimenting to figure out the best picture.
I would recommend this to a friendTV Rating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great TV but I have noticed at time blue faces or parts of the face on programs. I don’t know if it a Directv problem or a Samsung related. To say I am concerned is an understatement. Please research and give me feedback. I have rated it no to others but after and explanation I will redo survey.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichaelC,
We appreciate your review of Samsung’s Q80C TV. So we can understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Great TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the television. Usually go with LG.nut decided to try this one instead
I would recommend this to a friendMyTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv. It’s just annoying that you have to crank the volume up or down.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying this TV but do not utilize all the bells and whistles.
I would recommend this to a friendDisappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within 1.5 years I’m so disappointed with our purchase
No, I would not recommend this to a friendMy Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control at times did not work properly, wire charger for remote missing
I would recommend this to a friendOnly Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am please with this tv Samsung makes a gud tv only Samsung!!!
I would recommend this to a friend8/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall is nice,however its to clear and it make movies and show look fake
No, I would not recommend this to a friendConsider others
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually kind of disappointed in this Samsung product. Maybe it is just me, but it seems as if the quality of their product has dropped a couple levels. I would consider other brands and the quality of their picture before spending hard earned money for a subpar product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TedW,
It's unfortunate to hear you're not having the same great experience that the majority of our customers report having. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv Good quality but lost tv stand i try to find it
I would recommend this to a friendMy tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with tv . Very happy with sound bar . The installers were terrific.
I would recommend this to a friendFredawillz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice customer service! Helper was nice! Helper was knowledgeable
I would recommend this to a friendTv is good but the missing apps was bad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We weren't happy that we had to call to get the usual apps. But the help was great.
I would recommend this to a friend